Shiv Niwas Palace by Hrh Group of Hotels

We had a great experience at Shiv Niwas Palace. A comfortable space combined with delicious food, beautiful views and warm hospitality - all these factors contribute to the wonderful experience of Udaipur! We were received by Mr Khush and Mr Deepak at reception. Their smiling faces and politeness made us feel at home. Special mention for Mr Sohanlal, Mr Lalu Ram and Ms Phinoa for their kindness and care in serving us with best food options!

Nicest place to stay in udaipur to experience the royal luxury. Even the staff of their restaurant is amazing. Specially Phinda is really good with the guest in the terms of services and your requirements for the food.

Fantastic service. Dinner restaurant was exquisite and enjoyed watching the bats from the rooftop. Enjoyed walking around the grounds of the city palace and the free golf carts around the complex were a huge bonus. The room is very spacious and gets made up twice a day. Will definitely return

Beautiful property, experience the palace upclose. Very good food and hospitality. We booked a regular room, but later after reaching upgraded to a suite to enjoy a stunning view of lake pichola. The Laal maas was one of the best I have had in my multiple visits to Rajasthan

Unbelievable level of service, sophistication and the Hotel rooms. Best of best in class of Palace . Special thanks to Kuldip Rathod and Sohanlalji were instrumental in making our stay very very comfortable. Mr. Mahip , the food & Beverage Manager was instrumental in arranging special event dinner exclusive set up with Decoration, music and unbelievable special fusion food menu just made for us. Our Housekeeping staff made our stay like home. Salute to each and every staff member for making us feel like Royalty. Thanks

We adored the 36-room Shiv Niwas Hotel and you will, too. Adjacent to the City Palace it is quiet and quaint and the heritage property is lovely. Staff at checkin were quick but thorough. We received a welcome gift and drink. A front desk clerk accompanied us to show us our room, a balcony suite that had not one but two balconies, one with a partial view of the lake. It was very comfortable and we enjoyed sitting on the balcony. Because the hotel is part of City Palace complex, no horn honking is allowed, so you are in a tranquil part of India. We ate breakfast both days in the restaurant and it was good, both buffet and eggs and other items to order. We enjoyed the included cappuccino as well. At lunch we were the only guests there and had a nice conversation with our waiter, Sohanlal, who has worked for the hotel for 36 years. It says a lot about a hotel to have such loyal staff. In the Panera Bar we again were the only guests, and enjoyed cocktails while watching the sunset. The bartender, from Nepal, can seemingly make any cocktail. He, too, was a joy to talk to. There bar itself is attractively decorated so I’m adding a photo. In the restaurant they told us that weekday lunches are slow, and in the bar only guests frequent the place so you’ll have no trouble getting in either. We did see more people at dinner but didn’t eat dinner in the hotel The housekeeping staff was very good. We shall miss kind Veeram who did our turndown service. But the front desk gets the highest marks. They went out of their way to help us in any way they could, including arranging for a pharmacy to deliver a medication for me. In particular I would cite Devendra and his concierge colleague whose name I’m afraid I forgot. Great hotel. Great service. Great stay. Sorry to leave.