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Verifierade recensioner
Läge och interiör8.4
Bekvämligheter7.6
Service8.3
Renlighet8.5
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John David Villadolid (David V.)
Trebäddsrum
Bodde på maj 2025
Familj
3 recension
7.5/10
Publicerades 4 juli 2025
hotel is located in a nice location, especially the e-mart shopping mall. service is ok, room is ok. cleanliness ok.
near Lanzhou beef noodles restaurant
Översätt
Svar från boendet: Dear David V.,Thank you for your 7.5/10 rating and feedback from your June stay in our Triple Bed Room.We're pleased you appreciated our prime location with easy access to major shopping and dining options. Your positive comments about our team's assistance are much valued.We're always working to enhance our guest experience and appreciate your honest assessment. We hope to welcome you back for another stay.Sincerely,Chinggis Khaan Hotel Management.
Zheng Wei
Deluxe-tvåbäddsrum
Bodde på juni 2025
Affärsresenär
2 recension
7.5/10
Publicerades 20 juli 2025
Hotel abit too old for me, shower is strong but quite old
Översätt
Svar från boendet: Dear Zheng Wei,Thank you for your review and for staying in our Deluxe Twin Room. We're delighted that you gave perfect scores for our surroundings and service - this reflects our team's dedication to guest satisfaction.We understand your concerns about the age of our facilities, particularly the bathroom fixtures. We're currently undergoing renovations to update our amenities with the latest modern features, which will address these concerns while maintaining our excellent service standards.Your honest feedback is valuable as we work to enhance the overall guest experience through these improvements.We appreciate you taking the time to share your thoughts and hope to welcome you back once our updates are complete.Sincerely,Chinggis Khan Hotel Management Team
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på juni 2025
Reser med vänner
1 recension
9.0/10
Utmärkt
Publicerades 18 juli 2025
The restaurant was excellent, far better than I had expected. The water pressure however, was chaotic and would change pressure drastically every minute or less. When the pressur was high, it would cause the shower head to raise vertically and spray the whole bathroom as the shower curtains would either vacuum such around the shower occupant or would blow outwards away from the bathtub, causing water to spray outside of the bath tub. Other than the water pressure issues, the stay was excellent.
Översätt
Svar från boendet: Dear valued Guest,Thank you for your 9.0 rating and for praising our restaurant - we're delighted it exceeded your expectations!We apologize for the erratic water pressure and shower issues you experienced. This is unacceptable, and we will have our engineering team address these plumbing problems immediately.Your detailed feedback helps us maintain high standards throughout the property.Sincerely,Chinggis Khan Hotel Management Team
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på maj 2025
Reser med vänner
4 recension
5.5/10
Publicerades 20 juni 2025
1. This hotel is an old and traditional hotel, but the staff's service mind and attitude are excellent.
2. The breakfast is average, but not bad.
3. The external facilities are old and have many broken parts.
4. The bathroom is very old, and the water in the bathtub does not drain. (It needs to be repaired.)
1. 이 호텔은 오래되고 전통있는 호텔이나 직원들의 서비스 마인드와 태도가 훌륭하다.
2. 조식은 보통 수준으로 나쁘지 않다.
3.외부 시설은 낡고 망가진 부분이 많다.
4.욕실은 매우 낡었고 욕조의 물이 배수되지 않았다.(수리가 필요하다)
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your review and kind words about our staff service. We apologize for the maintenance issues you experienced, particularly with the bathtub drainage. As we're currently undergoing a major renovation that began in 2024, some areas may still be affected by ongoing improvements. Your feedback helps us prioritize which sections need immediate attention during this renovation process.We appreciate your patience and hope to welcome you back once our improvements are complete.Sincerely,Chinggis Khaan Hotel Management
Joaquim Eugênio
Svit med två sovrum
Bodde på apr. 2025
Familj
4 recension
6.5/10
Publicerades 6 maj 2025
Big room, but need some renovation. Location is good with an E-mart next door. Breakfast is ok. Pool was under renovation and I wish the hotel had told us when we made the reservation as it was one of the reasons why we had chosen it. But overall ok.
Översätt
Svar från boendet: Dear Joaquim Eugênio,Thank you for staying with us and for sharing your feedback.We sincerely apologize for the inconvenience you experienced during your stay. We understand how important every detail is to our guests, and we regret any disappointment caused.For your information, our swimming pool is currently available for hotel guests from 8:00 PM to 10:00 PM daily. We are working on improving the clarity of this information across all booking channels.In addition, we have recently implemented a new air-conditioning system and replaced in-room carpets along with other amenities. As part of our continued commitment to guest satisfaction, further upgrades and renovations are underway throughout the hotel.We appreciate your comments and hope to welcome you back for a more comfortable stay.Sincerely,Chinggis Khan Hotel Ulaanbaatar, Management
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på apr. 2025
Ensamresenär
8 recension
8.0/10
Mycket bra
Publicerades 4 maj 2025
The room was spacious and clean, but a bit old and not newly renovated. Staff was friendly, but the swimming pool couldn't be used most of the time.The location ist quite good, but the breakfast is quite simple and limited. So altogether fair deal, but If you have noisy neighbours that could be a problem.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your recent stay and for taking the time to share your feedback.We’re glad to hear you appreciated the cleanliness of the room, our convenient location, and the friendliness of our staff. We sincerely apologize for the inconvenience regarding the limited pool access during your stay.Please be assured that we are gradually renovating our facilities, including recent upgrades such as a new air-conditioning system and refreshed in-room amenities. We’ve also noted your comments on breakfast variety and will take them into consideration as we continue improving our services.Your feedback is important to us, and we hope to have the opportunity to welcome you again with an even better experience.Chinggis Khan Hotel Ulaanbaatar, Management
tamymg
Trebäddsrum
Bodde på maj 2025
Par
2 recension
8.0/10
Mycket bra
Publicerades 7 juni 2025
The hotel is nice and clean though the decoration is a bit outdated (90’s style).
Översätt
Svar från boendet: Dear tamymg,Thank you for taking the time to share your feedback.We’re pleased to hear that you found the hotel clean and comfortable. Your comment regarding the decor is well noted, and we truly appreciate your honesty. While some areas of the hotel retain a classic style, we are continuously working on updates to enhance our guest experience.We hope to welcome you back again in the future.Sincerely,Chinggis Khaan Hotel Management
BYAMBASUREN BOYKA
Deluxe-tvåbäddsrum
Bodde på okt. 2024
Ensamresenär
48 recension
10/10
Enastående
Publicerades 2 dec. 2024
Clean enough but old decorated near to downtown comfortable bed
Översätt
Svar från boendet: Dear Sir,We wanted to take a moment to sincerely thank you for choosing to stay with us at Chinggis Khaan Hotel. It was a pleasure to have you as our guest, and we hope that your time here was both enjoyable and comfortable.If there is anything we can do to enhance your future visits, or if you have any feedback you’d like to share, please don’t hesitate to let us know. Your satisfaction is our top priority, and we look forward to welcoming you back soon.Wishing you safe travels and hoping to see you again at Chinggis Khaan Hotel.Warm regards,Reservation team
Dalaina
Deluxe-dubbelrum
Bodde på dec. 2024
Affärsresenär
44 recension
6.0/10
Publicerades 24 jan. 2025
A very old furniture. Not kind not welcomed. Poorly managed. The hotel seriously needs to evaluate options for improving everything. Staffs are rude. They don't care about customer's opinion or feedback. Don't waste your money to stay here. You will regret it. Trust me. I'm saving your day.
Översätt
Svar från boendet: Dear guest, Thank you for your stay with us. We are really regret that your stay was unpleasant with us in some way. Could you please send me the detailed information regarding that specific incident or complaint. We will inform related department and to fix the issue accordingly. Thank you for your feedback
TCB 101
Deluxe-dubbelrum
Bodde på nov. 2024
Annat
3 recension
10/10
Enastående
Publicerades 19 jan. 2025
The room was comfortable and clean. The food was good, I was able to find options I enjoyed. The staff were helpful and provided what I needed for my stay.
Översätt
Svar från boendet: Dear Sir,We wanted to take a moment to sincerely thank you for choosing to stay with us at Chinggis Khaan Hotel. It was a pleasure to have you as our guest, and we hope that your time here was both enjoyable and comfortable.If there is anything we can do to enhance your future visits, or if you have any feedback you’d like to share, please don’t hesitate to let us know. Your satisfaction is our top priority, and we look forward to welcoming you back soon.Wishing you safe travels and hoping to see you again at Chinggis Khaan Hotel.Warm regards,Reservation team
Anonym användare
Trebäddsrum
Bodde på maj 2024
Par
2 recension
9.0/10
Utmärkt
Publicerades 16 juni 2024
We had a good stay at Chinggis Khan Hotel. Clean and spacious and good location.
Översätt
Svar från boendet: Dear Sirs, Warm greetings from Chinggis Khaan Hotel, Thank you for your stay and your valuable comment with us. We hope you enjoyed your stay here. It is such a pleasure to get your feedback in order to upgrade our further service. Looking forward your further stay with us. With kind regards,
SUNGDAE
Svit med ett sovrum
Bodde på maj 2025
Affärsresenär
3 recension
3.5/10
Publicerades 5 juli 2025
Unclear
Ceiling was broken
Översätt
Svar från boendet: Dear SUNGDAE,Thank you for your feedback regarding your One Bedroom Suite stay in June 2025. We sincerely apologize for the issues you experienced, particularly the broken ceiling which clearly impacted your comfort and satisfaction.We take maintenance issues very seriously and will immediately investigate and address the ceiling problem you reported. Your low ratings for cleanliness and service indicate we fell short of our standards, and we are committed to making improvements.We would appreciate the opportunity to discuss your experience further and make things right.Thank you for bringing these issues to our attention.Sincerely,Chinggis Khaan Hotel Management.
Danilov
Deluxe-tvåbäddsrum
Bodde på jan. 2025
Affärsresenär
31 recension
10/10
Enastående
Publicerades 7 mars 2025
very clean delicious breakfast
Översätt
Svar från boendet: Dear Sir,We wanted to take a moment to sincerely thank you for choosing to stay with us at Chinggis Khaan Hotel. It was a pleasure to have you as our guest, and we hope that your time here was both enjoyable and comfortable.If there is anything we can do to enhance your future visits, or if you have any feedback you’d like to share, please don’t hesitate to let us know. Your satisfaction is our top priority, and we look forward to welcoming you back soon.Wishing you safe travels and hoping to see you again at Chinggis Khaan Hotel.Warm regards,
Rick Singapore
Deluxe-tvåbäddsrum
Bodde på dec. 2023
Par
30 recension
10/10
Enastående
Publicerades 15 jan. 2024
A hotel that’s full of history, VIPs from around the world who visit Ulanbataar stayed at this historic hotel. The room is a bit dated but still a great place for vacation. Will definitely stay here again when coming to Mongolia.
Översätt
Svar från boendet: Dear Sirs, Warm greetings from Chinggis Khaan Hotel, Thank you for stay and your valuable comment to us. We hope you enjoyed your stay here. It is such a pleasure to get your feedback in order to upgrade our further service. Looking forward your further stay with us. With kind regards,
Gannaran
Deluxe-dubbelrum
Bodde på apr. 2025
Affärsresenär
8 recension
10/10
Enastående
Publicerades 20 maj 2025
Good location
Översätt
Svar från boendet: Dear Gannaran,Thank you very much for your kind words and perfect rating. We're truly grateful for your support and thrilled to know you had such a positive experience with us.We look forward to welcoming you back to Chinggis Khan Hotel Ulaanbaatar in the near future!Sincerely,Chinggis Khan Hotel Ulaanbaatar Management