Royal Palm Hotel recensioner

Great service, staff is welcoming and helpful. The room was clean and spacious. It’s a walking distance from Gateway mall and tons of restaurants

This hotel was very convenient to shopping mall and strip mall. The bartenders was very professional and if they didn’t have what I like they went and got it. Will stay again while I am here visiting Durban.

Hotel room a little worn out,

Good location

Was booked in lot a hotel for disabled people.

離gateway 很近，早餐要隨房間定否則自己買就有點貴了

The room we booked was really impressive. Larger than most hotels with a mini lounge and mini fridge and microwave included. This makes it really convenient when staying longer periods of time

Stay was beyond my expectations in relation to the the rates I paid. Good all round service from the beginning to the end.

We stayed in the 3 bed penthouse for a family trip. Very spacious, air conditioned, conveniently located. The furniture is a bit worse for wear in some rooms but kept clean.

Rooms need to be maintained, size is good. Carpets are filthy! Hotel needs TLC! Old and not cleaned I was charged R20 for toothpaste at housekeeping for 2ml size with the disposable toothbrush, this is usually complimentary at 4 star hotels.

Cold ambience. Receptionist and reception area unwelcoming. No handrails in bathroom and shower. No shower curtain and no drainage on bathroom floor so it soon gets flooded and slippery. The water leading into bath and the hand-held shower passes through a metal tube in which it gets heated. This tube becomes scalding hot. Restaurant: Burgers, wraps, pizzas. Nothing on the menu suggests an evening of fine dining that one might expect from a 4 star hotel. No chair at the dressing table. Bedroom window when opened, looks directly across a short gap into an office in which people were working.

Stayed at this property 5 times. Big spacious rooms , always comfortable. Love the location to spend time at Gateway and in Umhlanga.

The place is clean and comfortable, I really enjoyed my stay. I will definitely book there again. Keep it up.

Great service. Receptionist very helpful and friendly. Breakfast was on point and waiters were very friendly and helpful