Royal Palm Hotel recensioner

Great service, staff is welcoming and helpful. The room was clean and spacious. It’s a walking distance from Gateway mall and tons of restaurants

This hotel was very convenient to shopping mall and strip mall. The bartenders was very professional and if they didn’t have what I like they went and got it. Will stay again while I am here visiting Durban.

Hotel room a little worn out,

Good location

Was booked in lot a hotel for disabled people.

房間還闊以，就是服務人員很慢

If you looking for a comfortable stay in a good location, I would highly recommend that you stay at the Royal Palm. The rooms are clean and spacious providing a kitchette for convenience, a mini fridge, tea and coffee with microwave a comfortable lounge area and a balcony. The breakfast however does not cater for Hallaal guests hoping they look into Hallaal friendly options. However you are across the road from Gateway and that mall provides a host of all the Hallaal food options that you could choose from.

The penthouse experience was amazing with 3 bedrooms and 3 bathrooms. The staff was exceptional ly friendly with always having a smile on their face. Wonderful experience for those travelling with other guests

I have stayed here before, but it still surprised me how neat and spacious the rooms were. The staff was exceptional from the moment we entered the hotel via the parking area until we left the next day. I don't usually give a high rating , but this hotel deserve and earned the 5 star rating.

When travekking dor business, I always opt for Royal Palm. Just a little noisy over peak holiday seasons if you travel for business.

Although check-in was a breeze, when we got to the room,we had 2 dstv decoders that were not working in both the rooms. The bathroom sink kept clogging and it got even worse as there was a cockroach in the bathroom. The hairdryer never worked in the main bathroom. When we phoned to tell them, they insisted we checkout at 11 and only sent a guy in to fix it as we were leaving. If you wish to sleep till late, sorry to disappoint but the blockout linings were all torn in the bedroom. I addressed the manager regarding my complaints but never got feedback. Worst stay ever!

We recently stayed at the hotel , service was excellent , great location , walking distance away from the Gateway shopping mall. The room was very spacious, fully equipped bathroom. Staff are very helpful , free safe covered parking. Will definitely go back there.

The room we booked was really impressive. Larger than most hotels with a mini lounge and mini fridge and microwave included. This makes it really convenient when staying longer periods of time

Stay was beyond my expectations in relation to the the rates I paid. Good all round service from the beginning to the end.