Malachite Manor

We rolled into Malachite Manor hyped for 4-star bliss in the Sapphire Room, but boy, were we in for a comedic tragedy. The main queen-size bed was so unforgivingly firm it turned our night into a back-and-hip ache festival—think sleeping on a boulder disguised as hospitality-grade comfort. The secondary bed? A comically small, marshmallow-soft setup screaming “kids only,” useless for grown-ups. Adding insult to injury, the room’s hippy-dippy descriptions of sapphire crystals promising “serenity and depression relief” had us laughing through the pain—those gems sure didn’t heal our mattress misery! Complaining got us nowhere: the manager’s polite but pointless offers—a room swap to more of the same firmness or a duvet “softener”—felt like a bad punchline. No compensation in sight, and their claim of zero past gripes made us feel like fault-finding oddballs. The scenic gardens and cozy bar? Nice, but irrelevant when you’re too sore to enjoy them. We escaped at 7pm, wallet lighter by three nights’ fees. Tripadvisor tip: If you crave actual rest over pseudo-spiritual gimmicks and dismissive service, skip this. Dive into other reviews for bed horror stories and odd themes that don’t deliver.

Great location with friendly staff. Rooms are well equipped and spacious. Amazing service from Charlie's restaurant

Malachite Manor is truly a beautiful guest house, each room a different (classy) theme and with significant attention to detail. The staff were very friendly, efficient and helpful. A wonderful stay, one I can recommend wholeheartedly