Holiday Inn Express & Suites Union Gap - Yakima Area

Very clean place, staff was great, our room was very clean and spacious. Staff gave our pups little goody bags, which we loved

Nice options available for breakfast… oatmeal with the trimmings, fresh fruit, bacon or sausage with a vegetarian option some kind of eggs. Yogurt, milk, cereal, toast, boiled eggs,pancakes and even something for the sweet tooth. Muffins cinnamon roll danish. Something for just about everyone. The beds were also comfortable and the heating and cooling system is actually on the quiet side

Great stay Nice quiet stay for one night. Good breakfast, friendly staff, clean room. Will stay again next time we are in the area.

Very nice and quite location.Rooms are big and smell fresh.Friendly staff.Best breakfast you could have with variety of food and drink.Secluded and new location.

We extended our stay for another couple of days. Talked to Marissa ( general Manager ) and she expedited our reservations in a timely manner.

So I was very disappointed when I got to the hotel and was not allowed to check in early even though I had already drove 6 hours to get there and the front desk staff while I should say the front desk lady was very rude said that there was no available early check in until at least 3:00 cuz all the rooms are dirty and she was just very rude and so I set up my car in the parking lot for 6 hours until I was able to get a room which is very disheartening I once worked for IHG and I have never seen such rude service to anybody and I would never allow my front desk staff to talk to I guess even a member at that the way she did