Comfort Inn & Suites Cincinnati Eastgate

WORST STAY! DIRTY! It was dark when I arrived. I mistakenly only turned on 1 sm lamp. I started to pull my things out of the suitcase, but then decided to finish unpacking the next morning d/t being exhausted. I went to grab the bucket for ice and it was very DIRTY! I go to the front to req a new one, she said they're locked up in maint and hands me a trash bag to use. I just went to bed. I woke up to a disgusting room. The shower, still had DIRT in it w dirty hand prints and possible leg marks from where it was on the sides, foot prints in the stall w dirty sliding stall doors, with an already opened bar of soap that sat on top the shower stall. The ceiling started leaking above the shower head when I turned it on, ended up going halfway across the shower stall after Incleaned it then showered, luckily it didnt cave in because it was a LOT of water, not a few drips. Then, TOENAIL CLIPPINGS all over the bathroom floor, SHREDDED CHEESE strands all inside the drawers, the microwave looked like someone had exploded 10 bowls of something in it. It was VERY obvious it hadn't been cleaned. At least they changed the bed linen I guess.The woman at the front had a bad attitude but I remained polite and started to tell her that the room was very dirty and as I attempted to go into detail, she cut me off saying "ok" very short like, stopped trying to explain and said im canceling tonight and going else where bc of it. I then her the key cards, She says ok, youre all checked out. She didnt care at all.

This hotel was absolutely disgusting! The whole facility, rooms, hallways, walls, ceiling were in terrible condition. The beds are horribly uncomfortable and very cheap. The linens and shower curtains and bathroom were filthy. Our TV did not work. Our phone did not work.

We usually have good luck with staying at other comfort inns but this one was nasty!!! The room looked like it hadn’t been cleaned in months literally everything in there was filthy!! The pool was nasty with rust around the edges of the pool floor, one light out of like 6 or 7 was on so it was super dark in there and there was a film on top of the water, needless to say we did not swim!