Mantra Hervey Bay

The didn’t work at night, so many problems with it so not great for business travelers. The room did look freshly painted. The room s are dated but clean. Nice location but can be noisy.

The location is good. And the customer service of the receptionists are awesome, gave us a big smiles and very responsive.

Great location and view

Great no problems quite and peaceful

The hotel was amazing as per usual, however the new staff member had no idea about the facilities and what each room had in them. We had a heap of microwave items we disposed of , just to find there was a microwave after being told there definitely wasn’t one. Maybe the staff need to look in the rooms every once and a while .

就在碼頭就在碼頭！看鯨的首選住宿。就是酒店有點年代，房間很小。周圍沒什麼設施。坐船這裏方便的。就是離布里斯班比較遠。

酒店工作人員都很禮貌客氣，但酒店的硬件實往確實太差了，塑料的馬桶蓋坐上去怕被壓壞，房間很小狹窄肯定沒有宣傳介紹的30平方，二個單人床，床上用品也很粗糙簡陋。空調就在床頭邊，空調外機在離床3一4米的室外，噪聲隆隆，每晚都是煎熬。所謂的陽台看了沒有外出的慾望，很小還放着空調外機。洗澡水壓力大水流小，可以説是節能也可以説是摳門。酒店每週打掃一次，預訂時也沒説明（也有可能本人疏忽）。在這個小鎮待了二天，沒啥可玩，東逛逛西坐坐，就是不想回酒店。

Excellent location with Marina views. Very spacious and comfortable apartment. Well supplied in amenities. Helpful staff. Convenient facilities. Clean. Lots of good restaurants downstairs. Easy access to whale cruises in the same Marina.

Very disappointed with the room. I booked a marina view room, so I was expecting the pictures from the website definitely not that!! The room smelt, there was hardly any natural light, it was like a double entrance room, you went through a door for 2 rooms then it went into split doors. The balcony should not be called a balcony, it was tiny, one side looking into shutters of another balcony (think it was meant to be part of that balcony) and the other side an extra long wall so you could not see half the marina! Was had to rearrange to squeeze chairs side by side (extremely tight) and not ably to use table. it was originally set us so basically for one person could sit with a side ways view of harbour while looking at the shutters to other balcony and the other person sat looking at the shutters. Massive aircon unit hanging over your head. The TV was tiny and to take a shower you had to close the door then wait in the bathroom till the steam went before opening the door, there were signs saying to do that or you would set the fire alarm off. Bed sheets were scratchy and they did not clean room daily so tea was not refreshed. Perfect location for the whale watching tour and free parking were the only positives. Would never stay again