Pegas Cave Suites

Excellent property - nice courtyard and centrally located. Staff was super helpful and arranged shuttles from and to the airport. They also were great in recommending local spots and booking activites (ATV, Green Tour and Turkish Bath).

Fantastic experience. Would definitely recommend. We took a king superior room and had our own private small swimming pool and additional jacuzzi. The room was amazing, breakfast was simple and authentic which added further to the overall charm. Ürgüp is a nice quiet town and the hotel is a few minutes walk to the bus station if you needed to get to Goreme. The staff are friendly, particularly Selim, who went out of his way to help us with airport transfer, further hotel bookings on our next leg of the trip and any items we needed with our room. The hotel were great to communicate with prior to the trip and clarified several queries I had. Overall we felt so welcome and it was a perfect honeymoon stay. The room was just like those on the website.

We stayed at Pegas Suit Cave Hotel for 9 wonderful nights. What an amazing hotel. We were greeted with such kindness and this continued throughout our stay. We booked the Honeymoon room. The room was fantastic, clean, modern with beautifully decorated interior. The room was big for Urgup town standards with nice jacuzzi in it. Traditional Turkish breakfast was great and delicious with at least 2-3 dishes varying daily. Big thanks to Timur for treating us warmly and answering all our needs and thanks to the staff of the hotel for making our stay wonderful! If we will come again to Urgup, Pegas Cave Suit hotel will our number 1 choice to stay again!

Myself and my friend had thee most fantastic stay at this stunning cave hotel. We would highly recommend to anyone: friends, travelers, couples, families etc. From the moment we arrived, we were confronted with a welcoming warmth and this continued, in abundance, throughout our stay. The rooms are well worth far more than the extremely reasonable price we paid; they are cosy, beautiful and we felt immediately at home! It was my birthday during our stay, and this certainly wasn't gone unnoticed! Timor and his team were the accommodating dream and we genuinely couldn't have asked for more. I can't wait to return here!

Pésima experiencia El hotel no cuenta con un mantenimiento de sus instalaciones, la habitación tenía varios problemas, en primer lugar las luces que se ubicaban atrás del respaldo de la cama hacían corte circuito , esto nos generó molestias y fuimos donde el recepcionista a lo que nos responde que apaguemos la luz y mañana se ve , eso nos pareció poco profesional, insistimos bastante y trajeron a alguien a ver qué pasaba , revisando el problema , a la cama se le sale una pata y no logran arreglar lo que pasaba , al contrario se empeora más ya que nos quedamos sin luz en esa parte , la pata de la cama inestable y el respaldo mal ubicado . Decidimos con mi pareja usar el jacuzzi de la habitación, ya que fue un de las razones de arrendar en este lugar , y no funcionaba bien, las velocidades estaban pegadas , el botón no se movía y olía mal . Nos dio mucha rabia el tiempo perdido en todo esto y que la habitación tuviera tantos problemas de funcionamiento con el precio que valía . Hablamos con el personal y nos ofrecieron otra habitación para el otro día ya que estaba lleno en ese momento, a la mañana siguiente decidimos irnos ( nos quedaban dos noches más ) por todo lo vivido , ellos accedieron a devolvernos esas dos noches que no íbamos a utilizar y nos fuimos tranquilamente, confiando en su palabra. Era mentira , nos mintieron semanas , poniendo excusas que booking no enviaba la información, etc , llamábamos a booking una y otra vez con los requisitos que ellos nos pedían , hasta que nos dimos cuenta que era una estrategia del personal del hotel , no nos iban a devolver el dinero , nos estuvieron engañando desde ese día . Además en general las instalaciones malísimas, la terraza del techo no estaba habilitada como el fotografía, estaba sucia y con muebles viejos , no se podía usar , y en general los espacios comunes sucios . Lo único a destacar, las señoras del desayuno , un amor . No vaya e invierta su dinero en lugares mucho mejores .

Kayseriden geldik ETS turdan aldık. Evlilik yildönümümüz dedik ve özel bir oda aldık ETS tur otele gittiğimizde odanızda sürpriz olacak demişti ancak hiç bir ayrıcalık yapılmamıştı. Bunun dışında oda beklediğimiz gibiydi. Çalışanlar güleryüzlü ve yardımseverlik.