Gästanvändare
21 februari 2023
Good afternoon! Terrible HOTEL OWNER PETER BYRNE! I hope that my review will help dear readers when choosing a hotel on Mafia Island. Below I will describe the most unpleasant moments that happened to me and my family during 8 days in this hotel (January 2023) 1). Entrance doors with slotted openings (doors of such a design as blinds), through which completely different insects penetrate in the evening. There were such nights that there were insanely many insects, she even crawled through the canopy into the bed. This is completely unacceptable for a 4* hotel! 2). There was a pack of dogs on the property throughout our stay (8 days) every day! Thank you very much to the caring gardeners who cut the grass and protected me and my little children from these evil dogs! On the last day, we were attacked by 5 dogs right next to our room, the little son walked ahead of me to the pool, he was attacked by a dog! And 4 more dogs ran up to me and my daughter and started barking loudly. All the staff who worked on the territory of the hotel ran to save us, someone threw stones at the dogs, someone with garden hoes to clean the grass! The only INDIFFERENT person to this situation is the HOTEL OWNER PETER BYRNE, who during the 8 days of our stay did not take any measures to make our stay in the territory of HIS hotel safe!!! And if you imagine that protecting from dogs and throwing a garden chopper at a dog, the staff hits my four-year-old son with a chopper??? After all, the dog was a few centimeters away from his son! This is unacceptable in a 4* hotel! 3). Husband's sandals, which he left under a lounger next to the pool, were stolen! HOTEL OWNER PETER BYRNE only pretended to take steps to find them! And he promised to look into the situation every day! There are no sandals! How can this be in a 4* hotel? 4). There is no refrigerator in the room. This caused a lot of inconvenience. I could not store the food and drinks I needed. But!!! Most importantly, I also could not store medicines that require storage in the refrigerator in my room! I had to store it in the refrigerator, which was only at the bar. Those. every morning my child and I had to get up, go to the restaurant area, ask the staff to get my medicine from the refrigerator, give it to my daughter, then again ask to put it in the refrigerator. Performing these procedures in front of other guests and staff caused discomfort to me and my daughter. And then we had to go back to our room again, brush our teeth, because the medicines are instilled on an empty stomach, immediately after waking up from sleep. And so 8 days in a row! 5). You can enjoy the ocean only either early in the morning, or from 18:00 to 19:00. The rest of the day is low tide! The water goes too far!
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