Fortune Inn Promenade, Vadodara - Member ITC Hotels' Group

Fortune Park CELESTIAL is an epitome of luxury and excellent customer service. I checked in here on 20th Oct at midnight wherein I was eligible for dinner. However, Guest receptionist suggested to take a lunch tomorrow since most of the items won't be available at this time. But due to work schedule, I totally forgot about it which was reminded by the front desk team before my check out. This shows gesture of customer delight.

This is my second visit to Vadodara for work, and I chose to stay at Fortune again because of the exceptional experience I had during my first stay. Everything about the hotel continues to impress me — from the excellent service and delicious food to the well-maintained facilities. The staff is extremely polite and helpful, making the stay even more enjoyable. I would like to give special mention to Anuj, Sanjana and other team members, who were particularly helpful in guiding me, answering my queries, and assisting with navigation around the city. I’m grateful to the entire team for making my stay so comfortable. The hotel’s central location, with numerous local shops nearby, adds to the convenience. I will definitely return to Fortune on my next visit to Vadodara.

Stay was pleasant.. food was good.. very prompt service.. toilets were clean.. Mr. Anoop, Mr. Omkar, Mr. Pintu and Jenil were very supportive and ready for service whenever needed.. overall nice experience of stay and recommended for everyone specially with family who wants to visit Vadodara….

Amazing stay at the hotel The experience was excellent, and the staff were courteous and helpful Special mention to Sanjana, who went above and beyond to ensure my stay was comfortable She was extremely helpful and attentive to my needs Thank you for a great stay .

I am a frequent visitor to this Home like hotel. I feel like home mainly because of the People who are working here. The restaurant staff leading by Mr Anoop is so good and well behaved. For them your comfort comes first. Nikhil, Omkar and prakash at the restaurant are so good. Their hospitallity is top notch. The chef Mr. Nabin Soni cooks so delicious food as per your desire. Rooms are so good. Staff at the reception are so polite. Over all the best experience the can have at Fortune ..

Good place to stay, Good service served by Nikhil & Omkar Good & healthy taste of food, this is situated in the heart of Vadodara near garden area, rooms are well settle & organised, first preference to stay there, Highly recommended place to stay