Hôtel le Blizzard

I was unable to hold my booking due to problems renting a car, as soon as I realised this I tried to cancel the booking but was still charged full amount! I think a reduced amount would have been fair.

It’s a shame that they don’t know their clients…. Our friends have a room but the staff thinks we are strangers… We were invited by hotel guests so it’s not okay to treat us this way. We were just having drinks and our daughter was swimming in the pool with her friend who stays in the hotel.

Ok, so we've been going to Le Blizzard for longer than I can remember. The reasons we keep going back - Very welcoming and helpful door staff and receptionists. Robin is awesome and always happy to stop for a chat and sort any issues. Gabriel and the guys at the door very happy to shuttle you around the village at anytime night or day. David and his team in bar, there is nowhere else like Le Blizzard bar after a day on the slopes before dinner, it's vibey, cosy and always busy - sometime residents struggle to get a seat ! Thank you to Marie who mainly looked after us this year. The rooms aren't the biggest, and there is a distinct lack of rooms that have separate showers, there's quite a few with showers over the baths - I think they were talking about changing some over last summer but don't think it happened. I get the negative comments about the service in restaurant, and the restaurant is very French ! what else would you expect ! ... I wish they still ran the half board menu in the restaurant which was far better for fussy English kids, who sometimes just want a relatively plain burger, pasta or lasagne rather than poulet cooked three ways or milk fed veal ribs ! Breakfast was good, and thank you to Lena the manager who was very happy to pop down to the local supermarket to make sure one of our fussy eaters didn't go hungry at breakfast, awesome work ! The spa's great but I do agree with a few of the comments, there should definitely be an age limit (15 ?) ... can get quite rowdy with kids in the indoor hot tub, maybe they should be allowed only in the outdoor pool. And something has to be done about the slippy floor ! ... it is absolutely lethal, and I've seen quite a few people fall over the years. We had a few massages this year which were all very good (but pricey !) ... there's definitely a few little bits that need tidying up, this is a 5* hotel after all. But overall, I love Le Blizzard, it's my "happy place" and I wouldn't stay anywhere else, see you next season !