Hotel Altitude

Hotel Altitude is in an awesome location. Ski in and Ski out, it's right in the middle of the 2 major gondolas you need to get to the top of mountain. Also perfect location to be in the middle of the resort for shops and restaurants. Nikolas is a very helpful hotel manager, speaks good english and helped us a lot with reservations. The Hotel dinner was amazing. We had dinner twice in hotel (4 courses) and we were really surprised how superb this would be. Its world class. The breakfast was really well stocked and perfect to fill up on before hitting the slopes. Rooms... we had 2 adults and one teenager in our family room booked. This was big enough for our family. The rooms were very hot though and we had to keep the door open to balcony to help air flow. Also no exhaust fans in toilets!!... the balcony door also needed to be open for this. The pillows were small square and uncomfortable, we ended up using the chair cushions. No tea or coffee facilities in room - this was disappointing as it would be nice to be able to make a cup of tea for myself. Seemed unusual not to have this facility when this is a basic thing to have in a hotel room. Foyer / Bar... very friendly staff. Well stocked wine collection. Apart from some complementary nuts when you purchase a drink, there are no snacks. When we had some left over snacks from the mountain and ate them in the bar area with the bottles of wine and soda we purchased, we were politely told we were not allowed to consume outside food in this area. When travelling with teenagers (we had 4 in our party staying at hotel) they need food and it would be convenient to offer some more substantial food in the bar area for apre (like a cheese and chartourie board with bread) so we don't have to leave the hotel if we are too tired and want something in the bar area. Apart from these minor inconveniences, we enjoyed the hotel and the team and thank them for their help during our stay.

We felt like staying at home. The hotel is very warm and management is taking care of it so well with personal care of every client. Clean with nice decor, food was amazing, all congrats to chef, and the location the best in village. Happy to come again.

A beautiful hotel with excellent service and location with views over the valley and surrounding mountains. We had a very pleasant stay. Feedback on possible improvements: Some areas need some love and care after years of wear and tear (mainly the rooms and the pool). General opinion of the beds was that they were too hard and didn’t offer a perfect sleep but other than that the rooms were very cozy and well furnished.

It’s a well located hotel IF you don’t need to get kids to ski school. If you do then you’ll find yourself on the complete opposite side of where you need to be. The staff are fine but I’d put the hotel down as more of a two star. The view is spectacular from the upper levels. We stayed on the third floor in a family room. The carpet had a musty smell, the sink leaked from the tap every single time you used it soaking anything left next to the sink. Lots of bits of mould in the water. It fairly desperately needs a refurb. The most difficult bit was the complete lack of appropriate lighting which seems petty but it was truly too dark to find your gear. We ended up using head torches when hunting through drawers. The mattresses were fairly shocking and the pillows win for worst I’ve ever seen in a hotel. They felt like they just had a few balls of cotton wool shoved in. If you have any kind of back/neck problems this wouldn’t be your best choice The food was good but beware you need to book well in advance and it’s a set menu. The Italian pizza place a block away was very good. If you are experienced skiers who don’t have children in tow with robust backs and low expectations of facilities this could work as a reasonably priced place to stay.

We were blown away by the personal service from all the staff at Hotel Altitude. This is a 5 star service in a 3 star hotel. (How it's not more than 3 stars I don't know) The hotel is charming, and it excels with the personal service and the fantastic food. We had better meals at Hotel Altitude than the Hilton in Geneva ! Well done Nicolas and team, you are incredible. This is truly a hidden diamond in Val d'Isère. We will definitely be back next year... can't wait to return !

Everything is fine, but this is not a very friendly place. There is not enough staff, spa and sauna were closed bc of Covid without a single excuse or warning on the website, and the room was very old. Average breakfast despite wonderful staff. Location for skiers is perfect. Old room, very old carpet.