Hôtel Mercure Antibes Sophia Antipolis

酒店內部乾淨，户外環境優美。有幸在前台遇到SONG女士，其人温和周到，詳細介紹了酒店情況，及時解決了入住時遇到的問題，讓我對酒店的第一印象非常好。入住期間，酒店的吧枱小姐姐也很樂於助人。如果説建議的話，由於就步行而言，酒店離城裡有點距離，所以如果吧枱能在吃飯時間點以外提供一人食的三明治或其他食物就好了。目前是可以提供pizza的，但對一人來説太多了。總的説來，這是一次愉快的體驗。

Très agréable

挺好，很大很舒服

Terrible hotel very poor food and drink Food was terrible especially the 30 euro breakfast which was not worth 1 euro Do not buy breakfast Bar staff rude Poor selection of drinks

Not worth the money. Total disappointment The stay was a complete disappointment. We paid more for a superior room that was supposed to be on the 1st floor and have a terrace (as it was shown on all of the pictures in the description) but we were put in a regular room on the 3rd floor. Staff assured us that it is also superior room because it has a coffee machine. Haha We asked to move us to the room that was booked for at least 1 or 2 nights (out of 3) if anything becomes available, and we were promised that, but nothing happened. We had to ask 3 times (with no success at the end) to change our blanket because it was dirty and had a smell (not cover but blanket itself). As a cherry on the cake we went to the restaurant on premises for a dinner on Saturday night and left 2 hours later still hungry. Simply because it took us 15 min to get ahold of a waiter to get us menu in English, then another 20 min to place the order.. drinks came fast, but food never made it to our table.. meanwhile other French speaking customers who came after us (like 4-5 tables) were properly greeted, food was served and some of them were actually done with their meal. So we had no other choice but to just leave. The next day restaurant manager was informed of this situation, he apologized and provided 2 complimentary drinks. But I hope the staff will get trained better and will learn at least some basics of customer service and basic English. Receptionist Michael was great. He tried to help us, but one person can’t save the world..

The hotel had a nice lobby and was close to Amadeus offices, where I went for work. But the room was terrible. The toilet made freaky sounds and everything inside the room looked like it should be switched out for a newer model