Yasnuri Belen F
21 september 2024
Upon arriving at the hotel around 1 a.m. after our visit to the ******, we found our room with water on the floor due to a leak caused by the rain. The delay in providing a solution was frustrating as we were tired and wanted to rest. We were eventually relocated to another room, which, while more exclusive, had similar issues: there was a leak in the sink of the small bathroom and a large puddle of water on the floor. Additionally, the towels were stained. While we appreciate the hotel’s location, we believe these issues should be addressed, as our stay was not entirely pleasant.
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