Hotel Casino Chaves

It’s a bit of a hike from the town - although a short cab journey - but I wouldn’t stay anywhere else if I visited again. I had planned to stay three nights at Forte de Sao Francisco, but was so disappointed with it, I ended up switching here. And it was a gamble that paid off. Gorgeous, huge room - modern and clean, with a properly stocked minibar, spectacular bathroom, spacious balcony and beautiful views. I had a room at the back overlooking the mountains, which was wonderful in daylight but a bit lost in the dark. If you want an interesting nighttime vista, probably best to stay in a room at the front with views of the city in the distance – at least you’d get some twinkling lights. Two fabulous pools, good breakfast and just the loveliest staff. And set in expansive, picturesque grounds that could surely be turned into a golf course – much needed in these parts and bound to attract more guests. Overall, a great escape!

The hotel was excellent. The staff were professional and friendly. The room was great and the bed was very comfortable. The pool area is nice and plenty of sun beds. I used the spa and Sonia was a fantastic masseuse. The food in the hotel really tasty - dinner and breakfast. The only reason I didn’t give this a five rating was that the balcony floor in our room is dangerous. The spacing in the decking is too wide and the chair I was on fell though the gap - giving me a nasty bruise. The hotel staff responded very quickly to repair the floor but not interested in my well being

Arrived here today as we had little charger left on our electric car. Staff were so helpful ash’s let us charge card to get to next super charger. We stopped for about 2 hours and ate dinner, again lovely friendly staff and great prices for food. Beautiful setting look out over hills.

Hotel excelente em que não lhe ficava nada mal 5* Atendimento óptimo, quarto espaçoso e com todas as comodidades, desde grandes roupeiros (2), cofre, frigobar (bem recheado), 2 tipos de almofadas, canais Sport TV, WC com todas as amenidades necessárias, óptima varanda mobilada, SPA com grande piscina interior aquecida e muitas espreguiçadeiras, piscina exterior “infinita” com muita área de solarium com excelentes chapéus de sol e espreguiçadeiras. Pequeno almoço ao nível dos restantes serviços do hotel - muito bom! Fácil parqueamento frente ao hotel e com acesso à garagem subterrânea e carregamento de veículos eléctricos de cortesia. Muito boa insonorização dos quartos, áreas comuns como bares e salões muito bem decorados e acolhedores. A repetir sem dúvida alguma!

Hotel 4 estrelas mas na realidade é de 5, acomodações excelentes, todos os serviços disponíveis e de excelente qualidade, decoração geral soberba, espaço exterior muito agradável, staff impecável, limpeza perfeita. Bom pequeno almoço. Só o jantar é que deixou um pouco a desejar. Excelente unidade hoteleira

A qualidade do hotel é superior tendo em conta o valor/noite. Conforto , decoração maravilhosa, simpatia e profissionalismo de todos os funcionários. Área envolvente de natureza e muito tranquila. Bom isolamento nos quartos, raramente ouvi barulho de noite. Água do banho mantém-se uniforme. Cama confortável. Pequeno-almoço é soberbo. Piscina interior com temperatura ajustada. Apenas a apontar que podem melhorar a “sala das crianças” pois nota-se que não há investimento nessa parte , mas todo o hotel recebe bem as crianças e havia muitas.