NAP Hostel

0. The service of the sinor from the front desk was great, but that was all the positive comment. 1. The room has AC but inside my bed with curtain closed was extremely hot. Too many mosquitos. I cannot sleep well. 2. The room for shower was small and the lights were controlled by sensors. I had two blackouts and had to came out naked so that the sensor could feel me. The water was too hot and I attempted to adjust the temperature but failed. 3. SOME ONE ATE ALL MY THREE BREAD I RESERVED FOR BREAKFAST IN THE HOSTEL FRIDGE. THIS WAS UNTOLERATEABLE! NEVER BACK TO THIS PLACE AND VALENCIA AGAIN FOR THAT!

Not every bed has privacy curtains. The room type provided was not the same as i chose on the website. Cleaning staff used kitchen paper towels for the bathroom, which is not eco-friendly. The booking process promised that after uploading my passport, I would automatically receive check-in instructions and could skip waiting at the front desk. However, I never received any instructions, which left me feeling uneasy about what happened to my passport information. In the end, I had to wait at the front desk for almost 30 minutes to check in.

Customer satisfaction must be more emphasized for sure basiclly.

Needs improvement as there is too much intrusion from staff.

Nice tourist place all services are the best. There are so many destinations to enjoying

Fatal. Me han robado y tuve que llamar a la policía y esperando estoy. Haber si las cámaras dan con quien me a robado el monedero con toda la documentación y el dinero q tenía.