Le Muuch Hotel

We loved our three nights at Le Muuch and found it to be a great base, both for exploring the small city of Valladolid itself, and for trips to the amazing archaeological sites of Chichén Itzá and Ek Balam. The hotel has just 21 rooms and our junior suite was beautifully decorated with tea and coffee making facilities, a mini bar and a sweet lttle balcony. The Kuxub restaurant offers a great breakfast as well as a fab selection of lunch and dinner choices. In addition to the air conditioned dining room there are plenty of little al fresco dining spots, two roof terraces and two small but lovely pools as well as a rear garden area.

This hotel looked at first like a hidden gem - not much to look at from the outside but appeared to open into an oasis of calm - with vegetation draping around an attractive pool area. Rooms are fine - although bathrooms could do with an upgrade. Location is good - 5 minutes from the local square - breakfast also fine - but nothing special. Main problem was that our ok was located beneath a water tank and system which made a thumping noise every 30 seconds or so throughout the night - it’s made it impossible to get anywhere sleep. There were no staff on duty at night so we had to suffer in (non) silence. Such a shame - this could have been a really nice stay. I’m sure we were not the first to have this issue - others must have complained too.

Reception was very unfriendly. When I first entered the hotel, the receptionist wouldn’t acknowledge me. I felt hated the moment I stepped in. The other member of staff were friendly, the food was good. The towels are falling apart. There was barely any internet. The pool can barely cover the ankles. I couldn’t sleep well, as there were dogs barking the whole night. It woke me up at 3am. As we were leaving. My partner who has a disability in his leg, was struggling to open the door after we checked out. I asked the receptionist to help us open the door, he ignored us and laughed at us while talking to another member of staff. Who told him they are talking to you. He never looked at us. He did this after I tipped him.

Lovely place with two pools, in-house restaurant and bar, helpful and friendly staff. Rooms are comfortable and clean. The breakfast was very good - generous and imaginative options, even for vegetarians. Not so on the all-day menu unfortunately, only veggie option is a pizza so not really what you look for on a trip to Mexico! It was my first time in Valladolid so I wasn't conscious of the best location, and would say that although this is only 10 mins from the main square, the walk is along a busy road and quite polluted and unpleasant. However I do feel the hotel is priced very competitively so it feels location is reflected there.

We had a great one night stay at Le Muuch. The staff were all very helpful, Ilario I particular was so friendly and gave us lots of recommendations. We arrived to rose petals on the bed and some little homemade cookies to celebrate our honeymoon. A very beautiful little place, the terraces were especially lovely. Great place to stay if you want to visit Chichen Itza.

This hotel charged my credit card twice. First I paid when checking in. Later I saw from my bank statement that the amount had been charged twice. The hotel denies doing this in spite of being presented with evidence in the form of my bank statement. I will have to complain to my bank and credit card provider to get my money back. Apart from that: as many have pointed out, this hotel is incredibly noisy, both with barking dogs next door and the noise from the bar, every sound from the bar was clearly audible in my room, it was as if I was sitting in the bar. The hotel claims to have two pools. One of these, the outdoor one with hammocks and plants, is actually not a pool you can swim in, as it is only 80 cm. deep, so only a paddling pool or ornamental pond. It is also set in the middle of the restaurant with dining people right next to it, and no room to relax after swimminmg, which makes it awkward to swim there. Maybe for this reason I never saw anyone use it. Apart from the noise, the rooms and terraces are nice. I can obviously not recommend this hotel, as they tried to steal money from me.