The St. Regis Hotel

One of the cleanest hotels I have ever booked. The service, cleaners, and location are perfect.

We have a bad experience with St. Regis. We told the front desk to help us to book a big taxi for 4 people to take us to airport in early morning, but the staff didn't mark it properly, when we double checked the 2nd time, the order wasn't there and turned out a small taxi came and they needed to reorder a big one for us. They mixed up the room charge, it was remarked to pay at the hotel, first time the staff gave us the wrong info that both rooms were already charged to my card. Then the next day, they said it was not charged yet, we told them we paid by different credit cards, but when we checked out, they charged both rooms on my card without my permission. Finally, they cancelled 1 room payment and charge it back to my friend's card. This is very unprofessional and I haven't received my statement yet and not sure if they really cancelled the wrong payment.

很好的住宿體驗，酒店不大，位置好，去哪裡步行能解決，非常方便，離到火車站的地鐵站很近，出門左轉30米就是，離去飛機場的快線也不運，出門左轉再左轉走10分鐘到了。前台服務熱情，客房服務員態度好。

房間很精緻。早餐也很精緻。酒店前台也很精緻。酒店的酒吧兼牛排屋據説是温哥華很有名氣的，可惜我們住的那天好像是包場，我們就沒有進去。非常好的體驗，下午再去。

酒店位置很好，隔壁就是expo line入口，轉彎一個街口就是canda line，酒店很精緻，洗漱用品都是歐舒丹品牌，贊👍走路到海邊大約十分鐘

酒店很小，跟國際連鎖的St. Regis不是同一家，這是獨立的。酒店衹有5層樓，房間不大，不過服務還算不錯。早餐是坐下來點，三選一的，如果房價已經包含早餐，報房號就好。