Sisombat Plaza Hotel

Let me tell you, this hotel deserves to pay its staff triple! Khamla truly went above and beyond to make sure I had an amazing stay, and her kindness left me speechless. Honestly, when I first arrived, I thought, “Oh no, I’m canceling my booking right now.” But thankfully, they let me see the room before check-in and even offered a full refund if I wasn’t satisfied. In the end, I decided to stay for the two nights since I figured it would be okay. Now, I won’t lie—the exterior of the hotel looks a bit worn, but don’t let that fool you! Inside, it’s spotless and conveniently located near a plethora of restaurants, bars, and tourist attractions. I booked an exhilarating hot air balloon ride for $120 through the hotel for the next day, and it was absolutely unforgettable. I also had my heart set on visiting the Nahm Xai viewpoint but didn’t want to venture out alone. The staff went out of their way to help me find an English-speaking tour guide, and when that didn’t pan out, Khamla from the front desk stepped in. She graciously offered to be my guide on her day off! She hiked with me up to the viewpoint, snapped photos, and made sure I was safe and sound every step of the way. In the end, I couldn't have been happier with my decision to stay. The service here is truly top tier, making this hotel experience one I won’t forget!

Really lovely hotel. the staff made it incredible for us, as they were very attentive to our requests. For example, they helped out with booking our train journeys across Laos amongst other things The hotel also had a choice of pools, as well as being by the river. About a 15 - 20 min walk from the phousi hill of Luang Prabang, pictured below, which is very close to the city centre and the old quarter. Overall an enjoyable stay

Positives: excellent location within walking distance to restaurants, night market, and scooter rentals. Very good breakfast. Spacious room and comfy bed. Hot and high pressure shower. Pool was nice. Air con in the room was great. A special shout out to the young man on reception who was very friendly, helpful, and had excellent English! Needing improvements: The shower water leaks under the door of the shower cubicle meaning the bathroom gets soaked. The cleaners leave their dirty flip flops in the bathroom for when they clean it (don’t understand why they wouldn’t take these with them?) Wi-Fi wasn’t great and we needed to get more codes from reception as ours kept expiring early. Rooftop was lovely but had no chairs and tables on it like the picture online, which we were looking forward to to enjoy a beer. Overall would recommend and will be back!