Sisombat Plaza Hotel

Let me tell you, this hotel deserves to pay its staff triple! Khamla truly went above and beyond to make sure I had an amazing stay, and her kindness left me speechless. Honestly, when I first arrived, I thought, “Oh no, I’m canceling my booking right now.” But thankfully, they let me see the room before check-in and even offered a full refund if I wasn’t satisfied. In the end, I decided to stay for the two nights since I figured it would be okay. Now, I won’t lie—the exterior of the hotel looks a bit worn, but don’t let that fool you! Inside, it’s spotless and conveniently located near a plethora of restaurants, bars, and tourist attractions. I booked an exhilarating hot air balloon ride for $120 through the hotel for the next day, and it was absolutely unforgettable. I also had my heart set on visiting the Nahm Xai viewpoint but didn’t want to venture out alone. The staff went out of their way to help me find an English-speaking tour guide, and when that didn’t pan out, Khamla from the front desk stepped in. She graciously offered to be my guide on her day off! She hiked with me up to the viewpoint, snapped photos, and made sure I was safe and sound every step of the way. In the end, I couldn't have been happier with my decision to stay. The service here is truly top tier, making this hotel experience one I won’t forget!

The hotel was ok. Staff friendly. Cleaning team did a good job. Don't get deceived by the name sisombat "plaza hotel". It is bearly a 3 * to international standarts. No balconies, a rather small (in january cold) pool without a single sunchair while I was there, located next to the huge parking space in front of the hotel (neither any sunchairs on the rooftop space neither). Breakfast is a limited buffet (nothing fancy), no gym, lobby old woodden chairs nothing appealing or inviting with cosy style there neither hence empty. Rooms are spacy with suuuper hard beds (the record so far in all of my years of ravelling in Asia) and nice big shower. 2 of my windows had mosquito nets which is a big plus. Zero isolation hence you hear every single word from the room next door and the noisy corridor (slaming doors, laughing, talking) and also from people outside of the hotel gathering for smoking or waiting there. Some minor music from outside during the night but not too bad. They provide some free bikes for hotel guests which was great. Apart from breakfast no restaurant nor room service available but plenty of restaurants in easy walking distance. Overall: I was ok for 3 nights but it is not a must do. The entire hotel lacks a cosy, welcoming atmosphere. It is more an acceptable place to just sleep especially for chinese groups.

Really lovely hotel. the staff made it incredible for us, as they were very attentive to our requests. For example, they helped out with booking our train journeys across Laos amongst other things The hotel also had a choice of pools, as well as being by the river. About a 15 - 20 min walk from the phousi hill of Luang Prabang, pictured below, which is very close to the city centre and the old quarter. Overall an enjoyable stay

Overall the stay is average. Location just next to Naga Mall, but about 2-3 KM away from surrounding night market / old town area. Was thought the breakfast is good based on the review, but eventually quite disappointed and the selection are limited, and, the dining hall floor is dirty.

Room is great, we can see air balloon from my room. There are two shower room. Breakfast is good. Staffs are kind.

The room was modern and clean. Staff were friendly and helpful. It was a little expensive by comparison to others in the area.