Lisha Roungnakhone Hotel

Lisha Roungnakhone Hotel recensioner

Lisha Roungnakhone Hotel

13 north, Vang Vieng, Vientiane Province, 01000, LaosVisa hotellinformation
Lisha Roungnakhone Hotel
Lisha Roungnakhone HotelLisha Roungnakhone HotelLisha Roungnakhone Hotel
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Gästrecensioner

3.9/5
Bra
214 recension
Verifierade recensioner
Läge och interiör4.2
Bekvämligheter3.7
Service3.9
Renlighet3.7
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Alla recensioner(214)
Positiva recensioner(184)
Recensioner med foton/video(66)
Utmärkt valuta för pengarna(17)
Fin utsikt(10)
Många bekvämligheter(10)
Utmärkt mat(8)
Ligger i centrum(8)
Bekväm säng(7)
Genomsnittlig ljudisolering(7)
Praktiskt för shopping(6)
Negativa recensioner(30)
yan kaz
Superior-tvåbäddsrum
Bodde på jan. 2025
Par
15 recension
4.7/5
Otroligt
Publicerades 20 feb. 2025
Fantastisk utsikt! Frukosten är fantastisk, men den är på första våningen så det finns ingen utsikt. Variationen är den bästa under min en veckas resa till Laos. Mycket bra valuta för pengarna och jag skulle definitivt stanna här igen!
KälltextÖversatt av Google
Svar från boendet: Kära gäster, tack så mycket för din positiva feedback på hotellets utsikt, frukost och valuta för pengarna. När du väljer en plats, uppmärksammar vårt hotell den omgivande naturen och strävar efter att ge gästerna visuell njutning. Vi kommer att utvärdera inställningen av frukostområdet grundligt och överväga möjliga justeringar. Till exempel kommer vi att överväga att utöka vår frukostservice för hämtmat, låta kunderna ta med sin gourmetmat till det natursköna området för att njuta av på sin fritid, och tillhandahålla distinkta menyer på de övre våningarna vid andra tillfällen för att kompensera för denna brist. F&B-teamet är alltid engagerade i att ge kunderna högkvalitativ och varierad mat, och din bekräftelse är det bästa beviset på deras ansträngningar. Vi kommer att sträva efter att kontinuerligt optimera våra tjänster. Vi ser fram emot att välkomna dig snart igen. Njut av en mer perfekt upplevelse.
Tawichai Atiwattanananonn
Standardtvåbäddsrum
Bodde på mars 2025
Res med vänner
2 recension
4.7/5
Otroligt
Publicerades 14 apr. 2025
The location is convenient for traveling. The breakfast tastes good. The room I stayed in had a view of the balloons in the morning.
Översätt
Svar från boendet: Dear guest, thank you very much for sharing this wonderful stay experience! We deeply understand the importance of convenient geographical location for travel. We are deeply gratified to be able to provide you with such convenience. The chef team will be particularly happy to receive your recognition of breakfast. They are always committed to bringing delicious and nutritious meals to guests. And the romantic hot air balloon view in front of the room window in the early morning adds a unique color to your journey. We will continue to maintain and continuously improve the quality in all aspects. Looking forward to your next visit, we will create more unforgettable moments for you. May your future life be as colorful as this hot air balloon and your journey be smooth all the way!
Gästanvändare
Superior-rum i queensize
Bodde på mars 2025
Res med vänner
28 recension
4.0/5
Mycket bra
Publicerades 8 apr. 2025
It’s a good place to stay. Breakfast is simple and okay. Place is convenient for making tour plans. Nearby lots of Korean, Chinese and Laos restaurants. Overall a good place.
Översätt
Svar från boendet: Dear guest, thank you very much for your praise of our accommodation environment! Making you comfortable is our long-standing goal, and we are very happy that we have achieved it. Regarding breakfast, we will continue to work hard to further enrich the varieties and improve the quality on the basis of keeping it simple, so as to bring you a better dining experience. Providing convenience for guests and helping to make travel plans are also part of our service. We are very glad to be of help to you. The diverse restaurants nearby can meet your different taste needs. Whether it is Korean cuisine, Chinese delicacies or Lao specialty dishes, you can enjoy a great feast. Your evaluation of our "good place" is the greatest affirmation for us. We will continue to work hard to improve all aspects of service and facilities. Looking forward to your choosing us again. May your future journeys be full of beautiful memories and a happy life!
Gästanvändare
Superior-rum i queensize
Bodde på jan. 2025
Par
4 recension
2.2/5
Publicerades 1 mars 2025
The hotel is old, poorly maintained, there are unpleasant smells everywhere. We got a room with a leaking sink and it smelled of cigarettes. We asked for another one, it would have been a little better, but the sink was clogged, the TV didn't work, the bathroom was a disaster
Översätt
Svar från boendet: Dear guest, upon seeing your feedback, we feel extremely guilty and remorseful. After countless receptions, the hotel's facilities inevitably bear the marks of time. We are currently renovating floor by floor and will continue to strengthen the daily maintenance and upkeep of equipment and facilities. In addition, we have arranged professional maintenance personnel at the first time to urgently repair and replace all facility problems you reported. At the same time, we have arranged a professional cleaning team to conduct comprehensive and in-depth deodorization and cleaning work on the rooms and public areas of the hotel, thoroughly investigate the source of the peculiar smell and completely solve it. We sincerely hope that you can give us another chance and let us make up for this mistake with practical actions and regain your recognition and trust. Once again, we extend our most sincere apologies to you!
Paul HH Lim
Superior-rum i queensize
Bodde på jan. 2025
Ensamresenärer
18 recension
4.0/5
Mycket bra
Publicerades 14 feb. 2025
Lisha Roungnakhone Hotel shines thanks to Lod Chittavong’s exceptional service, warm and helpful. He arranged seamless transport, shared local gems, and ensured every need was met. Ideally located, with easy access to attractions.
Översätt
Svar från boendet: Dear guest, thank you very much for your high praise of our hotel and Lod Chittavong! Lod has always adhered to our hotel's service concept of "customer first", creating an unforgettable stay experience for every guest with enthusiasm and professionalism. Your recognition is the greatest encouragement for him. At the same time, we are also very happy that the superior geographical location of the hotel can bring convenience to your travel and allow you to easily explore the surrounding attractions. Looking forward to your visit again, we will continue to provide you with high-quality service and create more beautiful memories!
Gästanvändare
Superior-rum i queensize
Bodde på aug. 2024
Res med vänner
13 recension
4.0/5
Mycket bra
Publicerades 19 sep. 2024
Not too bad it's show you can check in after 10.00 am I remember I was check around 11.30 am but the room was not finished so I have to wait to 1.30 pm and when check in the room flood still wet.. Bf not enough if you go after 8.00am The housekeeping very noisy and loud. Internet or wifi doesn't worked anywhere in room or public. Hummm
Översätt
6/12
Svar från boendet: Dear guest, thank you very much for recognizing some of our hotel services. We deeply apologize for the problems you encountered during the check-in process, as well as the noisy housekeeping service and poor internet connection. Regarding the check-in time, we will strictly control the preparation progress of the room to ensure that guests can smoothly move into a clean and tidy room within the specified time. We will strengthen the management of our staff to address the issue of noise in domestic services, requiring them to minimize noise during work and avoid disturbing guests' rest. For network issues, we will immediately arrange technical personnel to conduct inspections and repairs to ensure smooth network access in rooms and public places. We highly value your feedback and will strive to improve any shortcomings to provide you and other guests with a better service experience. Looking forward to your visit again, and giving us the opportunity to make up for this regret for you.
Qing
Superior-rum i queensize
Bodde på jan. 2025
Ensamresenärer
2 recension
1.2/5
Publicerades 3 feb. 2025
After I entered the room, I found the bad smell. The music restaurant around hotel is noisy until midnight. The breakfast was poor compared with other same hotels.
Översätt
Svar från boendet: Dear guest,Hello! We are deeply sorry and offer our most sincere apologies for the unpleasant experience you encountered during your stay. Regarding the peculiar smell in the room, we will immediately arrange professional cleaning staff to conduct a comprehensive inspection and deep cleaning of all rooms. At the same time, we will use air purification equipment to improve air quality and ensure that such problems will not occur again. For the noise problem in the music restaurant, we will communicate and negotiate with the restaurant management and ask them to control business hours and volume to avoid disturbing guests. Regarding breakfast, we will re-evaluate dish selection, ingredient procurement, and cooking methods, increase the variety and quality of breakfast, learn from excellent hotels of the same type, and improve the breakfast level as soon as possible. We sincerely hope that you can give us an opportunity to improve and choose our hotel again to witness our changes.
Nuttee
Stabdard Triple Room
Bodde på dec. 2024
Bokat för andra
9 recension
4.2/5
Mycket bra
Publicerades 20 jan. 2025
Overall was ok. Location is good the view from balcony was amazing. Parking was large. Beds were comfortable.
Översätt
Svar från boendet: Dear guest, thank you for sharing your feedback. We're glad that you found our hotel's location, balcony view, parking facilities, and bed comfort to your liking. Your satisfaction is our top priority, and we're committed to continuously enhancing our services. If there's anything we could have done better during your stay, please do let us know. We hope to have the pleasure of welcoming you back in the future and providing you with an even more exceptional experience.
Doc Bok
Superior-rum i queensize
Bodde på juni 2024
Par
27 recension
2.2/5
Publicerades 22 juli 2024
Beautiful outside, rotten inside. Worst place I've ever stayed in a long time. The good: room was nice in the end, balcony view of the mountains, good location, staff were as friendly and as accommodating as they could be. The bad: they gave us the wrong room when we checked in. We had to complain to get the room we actually paid for. It turned out the WiFi isn't available in the rooms as advertised. The breakfast was barely edible at best. We ended up eating out every day anyway. Worst of all, we kept finding cockroaches in the room every time we came back to the hotel. We had to block the drains in the shower room to stop them coming in. I don't know for sure if the cockroach infestation was related, but I ended up with food poisoning after my first day here. Do not recommend anyone stay here.
Översätt
Svar från boendet: Dear family, hello, I'm sorry to bring you a bad check-in experience. Before the guests check in, we will make rounds, clean the rooms and change the sheets. The hotels are all changed by one guest, and professional disinfection companies will be invited to clean and disinfect them regularly. The bug problem is true and we shouldn't happen. We have been training the room hygiene, strengthening the room manager's rounds, and asking a professional disinfection company to disinfect the room to ensure that such problems don't happen. As for the weight of breakfast, it can generally meet the needs of guests. If you feel that the weight is not enough, you can contact the front desk and we will solve the problem for you 24 hours a day. Once again, I am very sorry, and thank you very much for pointing out our shortcomings. We will strengthen improvement and perfection to achieve perfection. Welcome to your next visit ~ ~ ~ ~
Gästanvändare
Stabdard Triple Room
Bodde på okt. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 10 nov. 2024
The room is very clean, the hotel near for Tavel and the people in reception is very kind, his name is lodthasen
Översätt
Svar från boendet: Dear guest,We are delighted to hear your positive feedback. We are glad that you found the room very clean and that the hotel's location is convenient for your travels. We are also happy to know that Lodthasen at the reception was very kind to you. We will definitely pass on your compliment to him.We strive to maintain high standards of cleanliness and provide excellent service to all our guests. Your satisfaction is our top priority.We look forward to welcoming you back again in the future.
mizukisky
Superior-rum i kingsize
Bodde på jan. 2025
Par
48 recension
5.0/5
Enastående
Publicerades 21 feb. 2025
Clean hygiene. Very comfortable bed.
Översätt
Svar från boendet: Dear guest,thank you very much for your recognition! To make your stay comfortable, we strictly control the hygiene and cleaning to ensure that every corner of the room is clean and tidy. The comfort of bedding is also the focus we have been paying attention to. We are very glad to satisfy you. We will continue to maintain and improve. Looking forward to your next visit and bringing you a better stay experience!
Gästanvändare
Superior-rum i queensize
Bodde på jan. 2024
Par
27 recension
4.0/5
Mycket bra
Publicerades 8 feb. 2024
Great location and big room. A little expensive for what you get as it’s kind of old. Breakfast acceptable but no better. Was Ok overall
Översätt
Svar från boendet: 對於各項保險給您帶來的不便,我們深表歉意,酒店將對有問題的部分進行改進和修復。
Lair
Superior-rum i queensize
Bodde på nov. 2023
Par
3 recension
1.5/5
Publicerades 20 dec. 2023
This place infected with germ dirty and stinky and a lot of mosquitoes I was lucky only book for one night as soon the sun come up I check out.
Översätt
Svar från boendet: 알려주신 고객님들의 협조에 힘입어 고객님께서 제안해주신 부분은 개선 및 수정하도록 하겠습니다. 감사합니다.
Somalin Chin
Superior-tvåbäddsrum
Bodde på jan. 2024
Familj
3 recension
4.0/5
Mycket bra
Publicerades 13 feb. 2024
bath tub is a bit old but it find for me. location is very good and safe
Översätt
Svar från boendet: 對於各項保險給您帶來的不便,我們深表歉意,酒店將對有問題的部分進行改進和修復。
Crew
Superior-rum i kingsize
Bodde på jan. 2025
Familj
3 recension
5.0/5
Enastående
Publicerades 17 feb. 2025
Very good service
Översätt
Svar från boendet: Respected guest,thank you so much for your compliment! We're delighted to hear that you were satisfied with our service. Our team is committed to providing the best experience for every guest. We hope to have the pleasure of welcoming you back again soon.