Confetti Garden Hotel

Very accommodating people. Vietnamese are very hospitable people. You can experience this without going to Vietnam

Staff are very friendly and helpful. We can get almost everything needed by a traveller at the reception: transfer booking, tour booking, motorbyte rental... The hotel is owned by a Vietnamese couple so most of their staff is Vietnamese w fluent EN.

The first three days of my stay passed without incident. Everything was decent. Then on my last couple of nights, I had some negative experiences. First of all, they ran out of hot water on both of the final nights I stayed there. I had been told during check in to call 0 if I had any issues, so I did, but the line did not connect. Since I was halfway through my shower, I came downstairs in a bathrobe and asked about the water situation. I was told everyone was using the hot water at the same time, which is why I didn't get any to my room, and that I could wait 15 minutes for hot water. When I asked about the extension for reception, I was told to try 120 instead of 0 because some rooms were set up differently. I went back up and waited almost an hour. Still no hot water, and water pressure was super low. I tried to phone down, but once again, the number didn't work. So I went downstairs again to ask, but the issue still hadn't been solved. I was offered use of the pool shower, which I declined because by this time I was tired and ready for bed. The next day, I once again tried to shower past 9pm and again, there was very little hot water. The water was lukewarm. Because nights in Vang Vieng get cold, I couldn't bring myself to have a lukewarm shower. Secondly, besides the hot water issues, I also had a bath towel that had an orangey stain on it. Not sure what it was, but this is the reason the cleanliness score is only 3. Everything else was fine and clean enough. Breakfast was OK, I suggest you eat earlier around 7-8 otherwise the rice and other food gets cold and unpleasant. I was offered a free ride to the train station as compensation for the hot water issue, which was nice. Still, though, as someone who showers before bed, I wouldn't stay here again.