Lisha Riverside Hotel recensioner

Svar från boendet: Kära gäst, vi var mycket glada över att se din lakoniska men full av beröm recension! Vi är glada att du kan njuta av den fantastiska utsikten genom fönstret och äta frukost. Vi är mycket stolta över att ha fått ett sådant erkännande från dig som "utmärkt hotell". Vi hoppas att varje ögonblick som spenderas här lämnar dig med underbara minnen. Vi ser fram emot din återkomst. Vi kommer alltid att bevara denna unika underbara upplevelse åt dig!

Svar från boendet: Kära familj, vi är så glada över att få ditt erkännande! Rummet tillfredsställer dig, balkongen erbjuder utsikt över luftballonger, och läget vid floden ger dig ett gott humör. Det här är effekterna vi strävar efter. Om du har resplaner i framtiden välkomnar vi dig tillbaka när som helst och kommer att fortsätta att ge dig en kvalitetsupplevelse och göra varje vistelse full av överraskningar!

Svar från boendet: Kära kund: Hej! Din feedback fyllde våra hjärtan med skuld och självkritik. Här ber vi om ursäkt. Vi kommer omedelbart och strikt att kritisera och utbilda relevant städpersonal, omorganisera och förbättra städprocessen och stärka tillsynen för att säkerställa att alla rum är noggrant städade innan gästerna checkar in och städas regelbundet i enlighet med standarder under gästernas vistelse. Samtidigt betonade vi återigen en positiv serviceinställning till all servicepersonal. Vi kommer att se till att vi förser våra kunder med de varor de behöver i tid i framtiden och se till att denna situation inte inträffar igen. Wanrong är verkligen en vacker plats. Vi beklagar att din vistelse inte stämde överens med denna vackra utsikt. Om du kommer till Wanrong igen i framtiden, vänligen ge oss möjligheten att hjälpa dig igen. Vi kommer definitivt att ge dig en helt annan upplevelse av hög kvalitet. Vi ber ännu en gång djupt om ursäkt. Vi ser fram emot din förståelse.

Svar från boendet: Kära gäst: Tack så mycket för dina komplimanger om vårt hotell! Vi är också mycket stolta över att kunna erbjuda dig en magnifik utsikt över floden och bergen. Våra rum är designade för att erbjuda våra gäster ett rymligt och bekvämt boende, och balkongerna låter dig njuta fullt ut av den vackra naturen. Frukost vid floden är en unik och trevlig upplevelse. Vi hoppas kunna lägga till lite lugn och godhet till din morgon. Hotellets pool är också designad för att du ska kunna koppla av på din fritid. Vi kommer att fortsätta arbeta hårt för att upprätthålla hotellets högkvalitativa service och vackra miljö och ser fram emot ditt besök igen!

Svar från boendet: 【💖免费停车💖室外泳池+棋牌室+烧烤💖洗衣+空调+冰箱💖】Dear guests, upon reading your message, our hearts are filled with deep gratitude and joy! It is our great honor to have enabled you to enjoy a wonderful time at the Lisa Riverside Hotel. From the warm reception to the superior riverside location, everything is designed to provide you with a pleasant experience. Your recognition of our hotel service and hospitality is the greatest compliment to all our staff. Your recommendation and the promise of "definitely coming back" are even more the driving force for us to move forward! We look forward to meeting you again by the riverside and creating more beautiful memories for you!

Svar från boendet: Thank you very much for sharing your feedback about your stay. We're delighted to hear that you think the location is excellent, with the proximity to the Song River and the availability of a nice mountain view. It's truly a great feature of our place.However, we're deeply sorry to learn that you found the canteen not clean enough. We take hygiene and cleanliness very seriously, and your comment has highlighted an area where we clearly need to improve. We will immediately look into this matter, reinforce our cleaning standards, and ensure that the canteen is kept in a spotless condition for our guests.We're glad that you found the breakfast to be okay. If there are any specific suggestions you have for how we can make it even better, we'd be more than happy to hear them.Once again, thank you for your honest feedback. We hope that despite this issue, you had an enjoyable stay overall, and we look forward to the opportunity to welcome you back and provide you with a more satisfying experience in the future.

Svar från boendet: Dear guest,Thank you for sharing your feedback with us. We sincerely apologize for the less - than - ideal experience during your stay.We understand that the condition of the lobby and the room, especially the door, the bathroom, and the AC, left much to be desired. We will take immediate steps to address these issues. The cracks in the door will be fixed to ensure privacy and reduce noise. The bathroom will be repaired and maintained to a better standard.Regarding the AC, we will have our maintenance team check and adjust it to ensure it operates quietly and effectively. We will also ensure that the sheets and duvet are clean and properly covered to provide a comfortable sleeping experience.We are glad you enjoyed the pool and its view, and we appreciate your feedback on the breakfast. We will review our offerings to improve the quality.Our staff's assistance in booking a tuk - tuk and storing your luggage is a part of our commitment to providing good service.We hope you will give us another chance to serve you better in the future.

Svar från boendet: Dear guest: We are extremely sorry to hear about the numerous unacceptable issues you encountered during your stay. Your feedback is of utmost importance to us, and we will rectify these mistakes. Firstly, the hotel name on the platform is the same as the offline hotel name. You can find our hotel according to the navigation. At the same time, we will also optimize the navigation address to ensure that future guests will not encounter similar confusion. Also, please understand that the hotel has received countless receptions, and the facilities and equipment will inevitably be a bit old. Of course, we will also conduct a thorough inspection of all rooms and improve our maintenance and setup procedures. At the same time, we will immediately conduct serious training to remind them of the importance of welcoming guests and providing considerate services and implement strict regulations. Before guests check in, we will inspect the rooms, clean the guest rooms and change the sheets. The hotel changes the sheets for each guest. Regularly, professional disinfection companies will be invited to clean and disinfect. We are also very sorry for the behavior of some other guests. We understand that their behavior has greatly affected your stay experience. We will strengthen the management of guest behavior and implement hotel regulations more strictly, especially in terms of noise, smoking and proper dining etiquette, to create a more respectful and comfortable environment for everyone. Your experience is far from our goal, and we are determined to make significant improvements. We hope that you can give us another chance in the future to show you that we have learned from our mistakes and have transformed into a hotel worthy of your stay. Once again, we sincerely apologize for all the inconvenience and discomfort you have endured.

Svar från boendet: Dear guest, thank you for choosing to stay with us and sharing your genuine feelings! We are delighted that our beautiful scenery has added wonderful memories to your journey, with each view reflecting our commitment to quality. We also appreciate your honest feedback about the location's shortcomings. We understand there are options closer to the street, and we will work on improving traffic guidance and配套设施in the future to offset this small distance with unique experiences. We look forward to next time when we can offer even more thoughtful arrangements, allowing you to feel our dedication and progress!

Svar från boendet: Dear guest, thank you so much for your kind words! We're truly thrilled to hear that you think it's so nice. It means a lot to us that you had a great experience. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to serving you again!

Svar från boendet: Dear guest, we are pleased to receive your high praise for our hotel's location and staff. Being able to enjoy beautiful scenery in the room while also being conveniently located is exactly the experience we expect to provide to our guests. Our staff will also be inspired by your recognition of their services, and they will continue to work hard to provide better customer service for every customer. Looking forward to your next visit!

Svar från boendet: Dear customer, thank you very much for your enthusiastic recommendation and evaluation! I'm glad you enjoyed our mountain view room with a balcony. The beautiful sunset is truly enchanting. We have always been committed to keeping the room clean and tidy, and we are pleased to have satisfied you. Aliza would also be delighted to hear your praise for her, and we will continue to encourage our employees to provide more friendly and helpful service to our customers. Looking forward to your next stay, let's enjoy the beautiful sunset together again.

Svar från boendet: 尊敬的客人：非常感謝您對我們酒店的評價和反饋！很高興您認為就價格而言住宿不錯，房間乾淨以及早餐能令您滿意。在您預訂時候就可以看到，我們酒店內未提供午餐和晚餐，給您帶來了不便，我們深表歉意。得知您在逗留期間遇到大雨，外出取食物不方便，我們對此感到十分抱歉。我們會認真思考如何在類似情況下為客人提供更便利的解決方案。能得到您對游泳池和風景以及酒店位置的稱讚，我們感到很欣慰。再次感謝您的支持和建議，期待您的再次光臨，相信屆時我們會為您帶來更完善的體驗！

Svar från boendet: Dear guest,We sincerely apologize that your stay with us did not meet your expectations. We understand your concerns regarding the hotel feeling empty, dated, and lacking ambience. We take these issues very seriously and have already initiated steps to address them.Our team is currently working on a renovation plan to modernize the hotel and create a more inviting and vibrant atmosphere. We aim to add elements that will bring more life and character to the spaces, making it a place that guests truly enjoy being in.We're glad that you found the location and cleanliness satisfactory. We will continue to maintain high standards in these aspects. Your feedback is incredibly valuable to us, and we hope that you will consider giving us another chance in the future to show you the positive changes we are making.