Neil F
26 november 2024
Best resort in Varadero, possibly the best in Cuba! I've been to Sol 4 times in the last 2.5 years, now I will tell you why we keep coming back! The Staff: Dayana in guest services is the best, she has been there for years, her English is incredible so very easy to communicate with. I am in the hospitality business in Canada and I've never seen someone so passionate about there job, well done! Juanita in reservations is always there for us making sure we get the room and location of the hotel we are looking for, thank you! Oda is always available to us to book our alacartes , thank you! Alice in Wonderland ( I believe that's what other staff call her ) at the check in desk is so nice, one time we were late arriving and we we were pretty grumpy and tired and not at our best but she made us happy eventually! Thank you ! Thank you to all the bartenders and servers : Manuel , Jorge , Raime , Chang , Dia, Jose to name just a few , they are all great and enjoy their jobs. Also Sergio at the Disco ( Fun Pub ) There are so many more names that I just can't think of. right now. Thank you to the cleaning ladies that keep the washrooms and common areas spotless,I was constantly thanking them and leaving them money or small gifts to show them how much they are appreciated . Thank you to our chamber maid, incredible job, sorry I can't remember your name! IIm missing so many names but we will back In January to thank you all in person! The food is actually really good , the alacartes are great, and lots of variety at the buffets The beach is incredible, easily the best I've been to and I've been to a lot of beaches! There is so much space and so many loungers and palapas. You can be a part of the action by the volleyball and music or you can walk down the beach a few minutes and basically be alone, amazing beach! The entertainment and entertainers are great. They added a magic show this time around, a must see ! One thing that's missing though is a rock band at night, Antonio can you make that happen please!? Antonio is the GM of the hotel, he's made some great changes and is constantly improving the hotel ! And he is looking good after losing over 40 pounds since our last visit, well done, stay away from the pizza Antonio! As you can see we love this place and you will too!
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