5QHX+72R, Carretera de Las Morlas, Avenida Cuarta, Varadero, Matanzas, 42200, CubaVisa hotellinformation
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Vi erbjuder prisgaranti
1 natt
Gästrecensioner
9/10
Utmärkt
52 recension
För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Las actividades en la playa y los show de noche muy buenos comodidad personal comida licores hay q volver
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DanieleLongo
Bodde på dec. 2023
Par
2 recension
4.0/10
Publicerades 23 jan. 2024
Non è stata una esperienza rilassante.
Partendo dalla reception, Personale scortese.
Ci hanno assegnato una camera dove sopra la nostra, ogni mattina, iniziavano i lavori di ristrutturazione. Già dalle otto di mattina si sentiva martellare, usare il flessibile, pezzi di muro o carton gesso cadere e comunicazione ad alta voce tra loro. I lavori proseguono tutta la mattina e parlando poi con la reception, sapendo di questo disguido, ci dicono che proseguono fino alle cinque del pomeriggio.
Era impossibile riposarsi con questi rumori ripetitivi e fastidiosi.
La doccia pessima. Abbiamo trovato dei vermi sul piatto doccia due volte.Forse veniamo dal piano di sopra a causa delle ristrutturazioni.
Pulizia accettabile. Solo dopo aver discusso di questo disguido incominciavano a fare più attenzione sulla pulizia.
Servizio a tavolo pessimo. Alcune persone sembravano addirittura infastidite quando chiedevamo un bicchiere d'acqua o un cucchiaio. Una volta ci hanno pure ignorati senza nemmeno portarci da bere una volta seduti.
Melia e la peggior esperienza e catena hoteliera che abbia mai provato.
Non la sceglierei mai più in futuro, non la consiglio.
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Александра
Bodde på dec. 2023
Ensamresenärer
9 recension
9.5/10
Otroligt
Publicerades 8 jan. 2024
Отель семейный, много шумных детей)) относительно новый, шведский стол отличный, много перекусных на территории, номера чистые, обслуживание хорошее, особенно если владеешь испанским, пляж не очень частый, но всё равно красивый. Территория большая, красивая, бассейн большой, но воды по пояс, мелкий. В общем, рекомендую
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Gästanvändare
Bodde på apr. 2024
Familj
10 recension
9.5/10
Otroligt
Publicerades 12 juli 2024
酒店坐落的區域已經是度假區了,很適合休閑度假,服務都很好
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cns1201
Bodde på mars 2025
Par
10.0/10
Enastående
Publicerades 2 apr. 2025
Second time at this resort. Love the beach and always plenty of chairs. The pools are nice but not always available chairs. Staff is always friendly and helpful. Big shout out to Jorge in the buffet and to the bar staff Raime and Nivaldo. Sergio in the night club is always a pleasure. The bungalow suites are large and roomy. There is a fridge, kettle, living room, large bathroom with tub/shower and separate rainfall shower, large bedroom and walk in closet with safe. Food is always good and plentiful. Never had any shortages. Enjoyed the massage service and very reasonably priced. $45 US for 60 minutes. I would highly recommend this resort and will be returning myself on the next trip to Cuba
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6/7
Svar från boendet: Dear cns1201 Thank you for taking the time to share your wonderful feedback about your recent stay with us! We are absolutely thrilled to welcome you back for the second time and to hear that your experience was just as memorable as the first. It brings us great joy to know that you enjoyed our stunning beach with ample seating and our refreshing pools (though we appreciate your note about chair availability—we’ll look into improving this!). Your kind words about our exceptional staff, especially Jorge at the buffet, Raime and Nivaldo at the bar, and Sergio in the nightclub, mean the world to us. We’ll be sure to recognize them for their outstanding service—they’ll be delighted to hear your praise! We’re so glad you loved your spacious bungalow suite with all its comforts, including the fridge, kettle, living area, and luxurious bathroom. It’s also fantastic to hear that our dining options met your expectations with their variety and quality, and that you found our spa services to be both relaxing and great value. Most of all, we’re honored by your recommendation and can’t wait to welcome you back on your next trip to Cuba! If there’s anything special we can prepare for your return, please don’t hesitate to let us know.
Daydream58226373754
Bodde på feb. 2025
Res med vänner
10.0/10
Enastående
Publicerades 31 mars 2025
Sol Palmeras has so much to offer on your vacation. From a stunning beach to walk along and see sunrises and sunsets, to the beautiful resort, pools, rooms, and restaurants We have been at this resort 6 times and occasionally they have struggled with some food availability but we all felt this visit the food was varied and plentiful and as always, prepared with pride and attention and served by amazing servers. The staff at this resort is the very best l have encountered on all our travels. The entertainment team is so much fun from beach and poolside games to aqua fit and poolside dance lessons. A special shout out to Mariam, Reniel, Tato, Issac and Thelma for making our vacation so fun filled. Also a special thank you to Nivia and Maylin in the buffet for starting each day with us with a smile and a hug. The biggest thanks goes out to Dayana Martin in customer service who always ensures our visits run smoothly from check in to check out. Her attention to detail and enthusiasm to assist guests is heartwarming. Until next time….. gracias and adios to Sol Palmeras and their remarkable staff.
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bonnies32
Bodde på dec. 2024
Familj
8.0/10
Mycket bra
Publicerades 23 jan. 2025
We went from January 14-21. This review is for those who have never been and have read reviews and are on the fence as well as heard stories from friends and family. Here is my honest review and I hope it is helpful. Why would we book Cuba? For the beach of course! We have travelled in the last couple years to Riviera Nayarit, Cancun, and the Dominican (PP side) and crave a beach and ocean that is clean and clear and boy did we get one. This beach was unreal. Calm waters, teal blue and crystal clear. We had two glorious days of green flag calm days and 1 yellow flag day where we got to enjoy the waves. Clean water without floating trash or tons of weeds. There are free rentals of the pedal boat to enjoy which we took out twice! Never had to worry about saving spots as they were half capacity when we were there so tons of seating available. The bugs do bite and we did bring bug spray but at night they still get you. I have about 11 bites and they are really itchy so bring after bite as well! The rooms were nice. Now this is not a super fancy hotel and the "renovations" of fresh paint are not done by a professional painter as the paint splatter was all over the wall and on the floor but I am not visiting to sit in my room and look at the paint job. Because my kids are 13 and 14 they placed them in a room beside us. My teens loved not sharing a room with us. The wifi was decent (it would kick you off after an amount of time as it is a timed session, easy enough to reconnect) plus we had a land line phone to stay connected with them next door if we couldn't trust our internet connection. The power/lights will work when you put your key card into a slot by the main switch. (trying to save you time as I ran around trying to figure out why the lights were not on lol) We were on the main floor with a pool view (Superior Rooms 1066 and 1065). The pool view was a walk out which I loved as we could sit by the pool and easily run to our room and back without going through the hotel hallways or using stairs or elevators. My husband and I had a room with king size bed and my kids had their own room beside us with 2 twins. My favorite part of these rooms was the dehumidifier. Yes our rooms came each equipped with a dehumidifier. If you have ever vacationed before in tropical humid destination, you know that the mildew smell can wallow in a room. These little units filled up fast but my vitamins stayed dry and no mildew odor! The AC unit was clean and not filled with gross dirt and dust from neglect. The rooms also came with umbrellas! on the rainy day we had we could stay dry when walking around. Plugs for chargers and computers were fine and labelled - I have attached photos. The only issue with the room facing the pool that some people did not like was that some of the shows at night were at the pool. They have a pool/swim style ballet show and music volume at this resort is always turned up to 11. The AC and dehumidifier were loud in the room so the music
Översätt
6/14
Svar från boendet: Dear Bonnies32 Thank you for sharing your detailed and honest review of your stay at Sol Palmeras. It sounds like you had a wonderful experience, especially when it comes to the beautiful beach and the overall atmosphere of the resort. It’s great to hear that you enjoyed the clean and clear waters, as well as the availability of amenities like pedal boats. Your advice to bring bug spray and after-bite cream is definitely helpful for future travelers. I appreciate your insights on the rooms and the unique features like the dehumidifier, which seems like a thoughtful touch in a humid climate. Your comments on the food options and the importance of timing when visiting the buffet are also valuable for anyone who may be concerned about dietary choices. It's nice to see that you had positive interactions with the staff and were able to enjoy the a la carte dining options without any issues. Your generosity in sharing gifts with the staff speaks volumes about your character and adds a personal touch to your review. Lastly, your tips on the bungalows and the beach access will certainly help others in their decision-making process. Overall, your review provides a comprehensive look at what future guests can expect. Thank you for taking the time to share your experience, and I’m glad to hear you had a great trip!
charles-antoine b
Bodde på dec. 2024
Familj
10.0/10
Enastående
Publicerades 9 jan. 2025
Nice service, staff is good , animation people are nice ! We have play a lot volleyball on the beach and on the court . I recommend this place . Isaac is a good boys really nice guys ! This guys is like a golden retriever always smiling and always got energy
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Svar från boendet: Dear 638CHarlesantoineb Thank you for sharing your positive experience! It sounds like you had a fantastic time at the resort, enjoying the beach volleyball and the friendly atmosphere. Isaac sounds like a great asset to the team with his positive energy and cheerful demeanor. Your recommendation will surely help others looking for a fun place to stay. If there's anything specific you'd like to add or any tips for future visitors, feel free to share!
Hristina N
Bodde på nov. 2024
Familj
10.0/10
Enastående
Publicerades 23 dec. 2024
I went to Sol Palmeras with my husband and two children, ages 9 and 13. We had a wonderful time and enjoyed every moment of our stay there. The hotel is old, but well maintained and very clean. All common areas and the garden were clean and tidy at all times. Our room was spacious and renovated, but it could use additional paint touch up and a better sleeping arrangement in the sitting area. The balcony was big and we had a pool view, which was amazing! The bedding was pristine clean and the room was swiped and tidied daily, with fresh towels provided when we needed. The maids were friendly, polite and hardworking. The food was good, and there was always a good selection of fresh salads, fresh fruits, cheeses, bread, pasta, pastries, wood oven baked pizza, eggs in different ways, pork, tuna, burgers, french fries, steamed veggies, sea food etc. The snack bar offered burgers and sausages, with salads and bread during the day and the ice cream stand offerred an excellent ice cream. There was always something to eat and drink (variety of juices, coffee, tea, excellent white wine). We are not big on alcohol or cocktails, so I can't comment on the selection. The pool area is great, with lots of activities for kids and grown ups: ping pong table, volleyball and basketball, zumba and water aerobics classes, line dancing, kids activities and games with animators. Clean beach towels were provided daily. The best part of the resort is definitely the beach - white sand and shallow, clean and warm ocean, perfect for relaxation and having fun. Animators were engaging the guests with stretching exercises, line dancing and beach volleyball. The staff all over the resort was polite, welcoming and professional, going out of their ways to make our stay enjoyable. The highlight of our vacation was snorkeling in the Bay of Pigs with Alejandro. We highly recommend it as it was perfectly organized, with great transportation to and from the location (2h drive in each direction). We had two snorkeling sessions to explore corals and the colorful wildfile in the bay, and to see the shipwreck which was a further away from the shore, and finally had a lunch at a traditional restaurant.
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Svar från boendet: Thank you very much for sharing your experience at Sol Palmeras. We are glad to know that you and your family enjoyed a wonderful vacation. It’s great to hear that you found the hotel well-maintained and clean, and that your room was spacious and comfortable, although we will take your suggestions about the paint touch-ups and the furniture arrangement into account. Dear Christian We are pleased that you enjoyed the variety of food and drinks we offer, as well as the activities at the pool and on the beach. Our entertainment team works hard to ensure that everyone has fun, and it’s fantastic to know that you participated in the activities. Snorkeling in the Bay of Pigs sounds like an incredible experience, and we are delighted that it was a highlight of your trip. We appreciate your recommendation and hope you can return soon to enjoy more unforgettable moments.
CanadaCuba65
Bodde på nov. 2024
Familj
10.0/10
Enastående
Publicerades 21 dec. 2024
We visited sol palmeras with a group of family,we had a really nice experience in the buffet with Maidelys she always organized some arrangements for us,thanks again Maidelys for all your support and nice service,the food was great every time,they had another option for breakfast by the pool and we enjoyed literally because was more relaxed and quiet. I Remember the waitress name was Yeny amazing service always.In general all the staff were great I would like to mention some of them to say thanks for all the great hospitality Michel the bellboy,at the reception Yamile,Juanita,at the pool nany ,at the lobby Ernesto is very friendly, the hotel is one of the best we stayed in varadero,is very close to Plaza America another amenity,in the way to plaza America we ate in the jacuzzi snack bar and was the best hamburger of the hotel also Yeny was amazing and professional thanks, the beach was beautiful we used to walk in the morning if you planning to go to varadero this hotel will be amazing and you never will be disappointed,also don’t forget to tip this people work very hard and they don’t have so much stuff,if you see someone acting little grumpy maybe is because that person didn’t sleep well due the power situation in Cuba don’t get personal,just enjoy your vacation and thanks for all those people that helps with donations the Cuban people.
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Svar från boendet: Dear CanadaCuba65 Thank you so much for taking the time to share your wonderful experience at Sol Palmeras! We are thrilled to hear that you and your family had such a memorable stay with us. We are especially grateful for your kind words about our team members, including Maidelys and Yeny. It’s fantastic to know that they provided you with exceptional service and made your dining experiences enjoyable. We will be sure to pass along your compliments to them! We’re also glad that you appreciated the relaxed atmosphere by the pool and enjoyed the delicious food options, including the best hamburger from our snack bar. Our staff works hard to ensure that every guest has a great experience, and it’s heartwarming to hear that their efforts made a positive impact on your vacation. Thank you for highlighting the beauty of our beach and the convenient location near Plaza America. We truly appreciate your understanding regarding the challenges faced by our staff and your thoughtful reminder about supporting them. We hope to welcome you back to Sol Palmeras in the future for another amazing stay. Until then, safe travels!
Neil F
Bodde på okt. 2024
Par
10.0/10
Enastående
Publicerades 26 nov. 2024
Best resort in Varadero, possibly the best in Cuba! I've been to Sol 4 times in the last 2.5 years, now I will tell you why we keep coming back! The Staff: Dayana in guest services is the best, she has been there for years, her English is incredible so very easy to communicate with. I am in the hospitality business in Canada and I've never seen someone so passionate about there job, well done! Juanita in reservations is always there for us making sure we get the room and location of the hotel we are looking for, thank you! Oda is always available to us to book our alacartes , thank you! Alice in Wonderland ( I believe that's what other staff call her ) at the check in desk is so nice, one time we were late arriving and we we were pretty grumpy and tired and not at our best but she made us happy eventually! Thank you ! Thank you to all the bartenders and servers : Manuel , Jorge , Raime , Chang , Dia, Jose to name just a few , they are all great and enjoy their jobs. Also Sergio at the Disco ( Fun Pub ) There are so many more names that I just can't think of. right now. Thank you to the cleaning ladies that keep the washrooms and common areas spotless,I was constantly thanking them and leaving them money or small gifts to show them how much they are appreciated . Thank you to our chamber maid, incredible job, sorry I can't remember your name! IIm missing so many names but we will back In January to thank you all in person! The food is actually really good , the alacartes are great, and lots of variety at the buffets The beach is incredible, easily the best I've been to and I've been to a lot of beaches! There is so much space and so many loungers and palapas. You can be a part of the action by the volleyball and music or you can walk down the beach a few minutes and basically be alone, amazing beach! The entertainment and entertainers are great. They added a magic show this time around, a must see ! One thing that's missing though is a rock band at night, Antonio can you make that happen please!? Antonio is the GM of the hotel, he's made some great changes and is constantly improving the hotel ! And he is looking good after losing over 40 pounds since our last visit, well done, stay away from the pizza Antonio! As you can see we love this place and you will too!
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Svar från boendet: The sol palmeras team is pleased to know that we meet your expectations and that we always do. Thank you for sharing your opinion, thank you for sharing your experience. Thanks to you, many future guests will know how much fun it is to stay at our hotel. We also thank you for highlighting the work of some of the staff, sol palmeras would not be the same without them. Thank you for always choosing us.
Dianne S
Bodde på okt. 2024
Res med vänner
10.0/10
Enastående
Publicerades 26 nov. 2024
Just returned from my 5th visit to this beautiful resort with 7 girlfriends to celebrate a special occasion! All 8 of us had an amazing time. I can’t say enough about the staff at this resort!! Reneil and Miriam and the entertainment team kept us dancing and laughing in the pool and on the deck. The nightly entertainment was beyond expectations ! The colours of the water and the long stunning beach was always a part of our daily activities. The a la carte meals were prepared and presented with skill and love despite maybe not having every ingredient we may be accustom to at home and buffets were plentiful!!! Nivia and Marylin’s smiling faces started our days at the buffet. A very special thank you to Dayana Martin for always going above and beyond to ensure everything runs so smoothly from check in to check out ! Her attention to detail and her caring heart continues to draw me back to Sol Palmeras.
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Svar från boendet: Dear Dianne The staff of sol palmeras is pleased to have met your expectations. Thank you very much for choosing us for the enjoyment of your vacation, thank you for recommending us and for highlighting the work of the staff, who strive every day to provide the good service that characterizes us. We hope you come back soon.