Hotel Palma Real

Personal muy amable, ubicación muy buena, con acceso directo a unas playas espectaculares. Las instalaciones están un poco descuidadas, pero es un muy buen hotel

La atención muy mal, la habitación nada que ver con la que reserve no tenía nada de superior, la comida buena, no tenía nada de comer después de las 10 de la noche

Cockroach infestation in the restaurants. I lost a lot of weight. So many roaches running around the food and plates. So gross. And the staff didn't care. Mattress was so gross. Like it was mostly the original one from first opening. And this is NOT an over exaggeration.....

Check in was easy, Bellman took me to the room and told me about the resort. The Beach is. Short 5 min walk from the hotel. The Bars make several different drinks but no soda for mixers. Room was comfortable, nice balcony. Air only cooled to maybe 75-77 f. Hot water for shower was best between noon and evening. Buffet was good , food was a little repetitive but always something good to eat. Be sure to ask for Daymaris's section , she is the best employee at the buffet maybe the entire resort, she works dinner meals there. I never went to the à la carte restaurant, because of the great service I got at the buffet. Hop on hop off bus 5 min walk , lots of shops and restaurants in downtown Varadero , just out the door of resort. Cab to airport is $40.

Me, my boyfriend, my mate and her boyfriend (24-25) have just returned from our holiday at Palma Real in Varadero and can honestly say we had a wonderful time. Carry on reading for more details: TRANSFER - We travelled from Manchester to Vardero airport through Direct Holidays and we were on a Thomas Cook Flight. It took approx 9.5hrs to get there. Once there it was a very slow proceeding through customs but after this there is was no problem. The coaches were already there, the reps easy to find and the it all went very smoothly. On top of this it is only a 20 minute coach drive to this hotel. LOCATION - Having travelled round Varadero on the open top double decker bus I would definatley say this is the best location of all the hotels available. There is a small craft market just outside the hotel and you are a walk away from Josane Park which has various bars, restaurants and is also lovely to just have a walk around. On top of this there are plenty of little bars on the stroll up there and past it as this hotel is located right next to the lively part of Vardero. There are also clubs near by at a walkable distance which the staff will happily direct you to. ROOMS / CLEANLINESS - The room is a decent size for an all inclusive hotel and is very well air conditioned (You do NOT have to leave your room key in it for it to work which is a bonus). There are plenty of draws and wardrobe space as well as a safety deposit box which is available for use for a small fee. There is a TV with various channels but NO english football is shown. There is a english speaking sports/news channel and a movie channel with a couple of films on a day.The rooms are cleaned and towels are changed on a daily basis (Tip - ensure towels are in the bath when u go out in the morning if you want them changed). Also you will find a lovely little creation on your bed on your return made out of the towels. The only small problem was that as there is only 1-2 maids in each block twhich meant the rooms were not sometimes done until 3.30-4 Pm however this was not a major issue. POOLS - There are 3 pools available. All of which are clean both in the pool and the surronding area. There is the pool with the pool bar which is nearest the Lobby. This is also the most lively and loud pool so not your best bet if your after some time to relax. There is then another large pool situated by building 3 and with this you also have a kiddies pool. There is suitable shaded areas provided by palm trees and sunbeds available at both pool areas. BEACH - The hotel does have its own private beach that also has a snack bar available serving drinks and light snacks. There is also an abudance of sunbeds and various water sports such as wind surfing and pedalos that are included within the all inclusive band. The only downside to the beach is that you have to walk over a road to get there, however it isnt that busy, not that far and is well worth the walk once you get there. FOOD - There are 4 pl

I read through a number of reviews for this resort. I wasn't expecting anything huge but thought it would be good for a first mother/daughter vacation. Overall, the resort is not bad but it is definitely not somewhere I would go again. I always make the best of wherever I go and this was no different. Let's start off with the check in process. Like many other reviewers have said in the past, it is just one long wait. We had a full bus of people and there was only one person working the desk at 11:00 at night. Making for a very long wait to get checked in and keys for our room. Let's move onto the rooms. Nothing special, clean and comfortable but very dated. I don't spend much time in the room so it did not play a huge part in my overall opinion of the resort. They do have a mini fridge in the room so you can keep drinks cool but they do not stock the fridge at all, not even with one bottle of water. My advice to anyone going here would be to bring an empty water bottle with you otherwise you will have to purchase water at the gift shop to have in your room. Then you can re-fill the bottle anytime at the bar. I know quite a few people complained about the food here. I also realize that this is cuba. I did not have a problem with the food at all. In fact, I found the food here to be nicely seasoned and they had a number of different bottles of seasoning (plum sauce, mustard, ketchup, hot sauce, salad dressings etc) for your use as well. I did take my own salt, pepper, ketchup and mustard as I have needed these items in the past when visiting Cuba but I did not require them on this trip as they had more than I needed at the buffet and a la cartes. Some of the food was very repetative but I always found something to eat and never went hungry. That being said, I do have to say that not all the food was hot. They would bring out fresh french fries from the kitchen only to find that they were stone cold, not even luke warm. We did try the snack bar and had no complaints there and the food was cooked to order so it was always hot!! We also tried the italian restaurant (which you do not need reseravations for) but service was so slow that we did not go back there. We took advantage of the a la carte restaurants and had no complaints about the food to start with. The Cuban a la carte was fabulous. The Chinese a la carte was the best meal we had the entire week (or so we thought when we were eating it) until my 21 year old daughter ended up with food poisoning at 11:30 that night. Needless to say, we ended up at the hospital at 4:30 in the morning because she was completely dehydrated by then. I went down to the front desk to ask about a doctor but there is only a doctor on duty from 9-6. So they told me to take her to the clinic 2 blocks away. Unfortunately, that was not an option for us as she could not move and I could not carry her out of the room on my own. So they suggested I go to the clinic on my own and bring the doct