Hotel Varanasi Inn

Recently I travelled to Varanasi 1st week of December , 2024 . Hotel staff and services are TERRIBLE . I booked for 4 days with full payment and had to leave the hotel after 2 days by my own choice around 10:30 pm at night due to family security reason , staff behavior , manager attitude without information , food availability and few more . Picture of the hotel place is differently shown , it is crowded place . Day 1 We reached the hotel . They picked up ( cab service is their business as hotel location is much away from actual Kashi ghat -even though km wise it will show 3-4 km but you have to take auto etc ) . So if you really need good location , please search hotel near Ghat like 1.5 km is good both way , traffic and walk . In the evening , when we went down for dinner , we see there are special invitees from outside ( team ) for party at restaurant . Waiter firmly said, today room service only . Someone said we can use backside room to sit and have food . We went there and arrange one table chair by ourselves and we family had food there . Alone and abandoned . If you want to be away from temple / ghats and travel on car only plus want to have your food at room then probably it is ok ( I didn't tested but as staffs / management are bad , you might face problem there as well ) . Day 2 I had Baba Viswanath darshan , needed a auto to reach in very morning . I advise nearer the better , obviously hotel you can choose based on your budget . Day 3 ( means 2 nights in hotel ) we went to Prayag Raj and Seeta mori , Hotel took Rs 4500 for this service , I mean cab . When we are back to hotel nearly 9:30 pm , we came to hotel restaurant again . There was one waiter was working , one table is occupied , not many people . Waiter didn't take complete order nearly 20-30 minutes , most of the items he was telling no and leaving us not hearing full order , not providing 20-30 seconds to us . With child we were helpless , requested to give some food as it was around 10 pm ( in Varanasi it is not much late anyways later I know ) . Then suddenly one person came ( manager ) , started misbehaving without knowing the fact . We are family and child , found it very risky . I immediately booked another hotel and decided to leave that hotel earliest as this problem was continuing from day 1 . As a visitor , we were spending very less time at hotel but still minimum service was not unavailable . If you order bottle water off-hours from room , they cannot send from reception . So you have to rely on hotel open water . Understanding security and service , we left the hotel but hotel didn't call back or refund any money for other days , as we left our own . Be very very careful .. Don't take this hotel except you need to stay inside hotel room and order . Rest it is you decide .

Poor room service and washroom Faucet was was not working..I called for water for water but after 2 reminder didn’t get water.Stinky washroom and Faucet was not working.Room size was average not a big one if compared to price.Approach to hotel is also not good ,located in narrow streets.

It was good & hygienic hotel. Worth for money. Welcoming staff. Bit delay in services due to high traffic in the hotel. Overall experience was good.

Good hotel but a little far from main mandir and inside a small lane Food spread at breakfast was less Dinner was tasty but we had stomach ache and vomiting the next day There is work going on and lots of noise in the hotel which will disturb ur stay

I did not get the room according to the cost paid for the accommodation at hotel and breakfast wad also not very good.

The hotel is very old not value for money as well location is completely other muslims area there is no veg food options.