Gästanvändare
18 februari 2025
The lift was not working while check out, ordered food at 9.30 pm and they delivered it at 11.45 pm after several follow up. Management and staff were hardly interested in solving your problem. My mother had serious knee problem but was forced to walk down two floor by spiral staircase as lift was not working since morning and they are reluctant to make any alternative arrangements. They the staff at the reception started checking with us since morning 8 am for check out while the official check out time is 11 am. Only good about this hotel is food quality. Rest all cleanliness, approach, room size, facilities, condition of bathroom,service are poor at least this is what I had experienced during my stay.
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