Hotel Rivera Palace

Belle camere spaziose, personale gentile e disponibile (grazie BJ), buona colazione. da migliorare pulizia ma siamo in india.

We checked in at 10 p m they allotted a new room when we entered we were in a shock there were no table or chairs when we asked they were so rude to say that they don’t have of practice of providing chairs and on top of it we were not provided any towels till we left and the breakfast provided by them was pathetic poha was full of small stones and other breakfast was channa batura which was not good at all come morning there was no hot water 💧 available we were provided lukewarm water in filthy buckets is this a kind of service are people don’t do background checks are you people fooling us henceforth shall be extra careful while booking

Worst experience for a 3 star kind of hotel no cleanliness equipments in room not working restaurant service was horrible

Location : inside Dirty Lane, Heavy overcharging for Boat ride and Taxi charges, Shifting to other Guest house which is the worst accommodation with lot of Mosquitoes, no clean linen - Had a very Bad experience

Only good part was the food Rest a very terrible experience No ventilation No extra blankets Very rude staff Poor hygiene of the toilets Continous noise And they charge like an expensive hotel The only staff that was corteous was the gate keeper

The location of the hotel is such that even a taxi can not reach there. You need to drag your luggage till the hotel. The room feels like Oyo rooms. The Ghats are easily accessible from the hotel - that's the only plus point. Apart from that it's not worth it for the money that you're paying.