Hotel Rivera Palace

Belle camere spaziose, personale gentile e disponibile (grazie BJ), buona colazione. da migliorare pulizia ma siamo in india.

Only good part was the food Rest a very terrible experience No ventilation No extra blankets Very rude staff Poor hygiene of the toilets Continous noise And they charge like an expensive hotel The only staff that was corteous was the gate keeper

No parking & even 4 wheelers can't go till the hotel. It's inside a narrow lane. Hospitality isn't that great. Rooms aren't that clean

Happy to share feedback following issues with the hotel 1. No approach road for car 2. Lift not working. 3. Room size is small 4. Not worthy as per cost.

Had booked this hotel on Agoda with full payment, within 5 min of booking I got a call from the property asking me to speak to agoda that they have been paid short. When I denied doing the same being a customer who had paid in full. They flatly told me that my booking was not confirmed until I sort this issue with Agoda. I am a Solo traveller and have booked various countries through Agoda, never experienced this kind of unprofessionalism However Agoda helped me book a premium 4 star heritage property at a prime location. That's when I realized that booking Rivera at that rate was a mistake and there are better options more luxurious and close Overall I would say I found this hotel extremely unreliable and unprofessional

The rooms and the pillows are not hygienic. The staff is rude. My earbuds were stolen at the last day of my stay by a staff member named imran. Please beware. Do not get fooled. Stay safe. Mahadev !