Om Vilas Benares, Varanasi

Om Vilas Hotel is very good and the stop there is also very good and the restaurant there is also beautiful and the hostess there Kumud is also very good and the service there is also good and all the stops there are also very good and the nature of the people is also very good.

The stay was clean and the whole experience was really good. The staff was also good and the property is huge with greenery all over , even their club and food is good………………………………………………………………………………………………………………………………………………………………………..

I booked this resort during the Kumbh season in Varanasi, so I expected a surcharge, but the experience was far from satisfactory. The place is more of a wedding venue than a proper resort. While the service was decent, the overall hospitality was disappointing. A day before check-in, I received a call asking us to arrive between 12-2 PM. We reached around 1 PM, yet we had to wait for 1.5 hours to get our room keys, finally checking in around 2:30 PM—a frustrating start to our stay. Food & Hygiene: The food was really disappointing. The breakfast spread was very average, and we had booked a meal package, which turned out to be a big mistake. The buffet food was so unappetizing that we ate just to avoid getting hungry at midnight. Their à la carte menu was slightly better, but overall, the food quality did not match the prices they charge. Hygiene was another issue—the table mats had dry food stains, and utensils were placed on top of them without proper cleaning. A clear example of poor training: I ordered a sunny-side-up egg and received two half-fried eggs instead. These small details reflect a lack of proper service training. Facilities & Experience: The rooms had no TV, and with the swimming pool locked, there was barely anything to do during our staycation. This was supposed to be a relaxing getaway, but it felt like a dull and overpriced experience. One positive note—I spoke to a few employees, and many of them live nearby. It’s good to see this property generating local employment. However, the management seriously needs to invest in training sessions so that the staff can deliver a service that aligns with the premium pricing. Final Verdict: Overall, the experience did not justify the cost. Poor facilities, disappointing food, and lackluster hospitality make it hard to recommend this place for a comfortable stay.

The stay was really amazing and comfortable. It gave a cozy feel during the cold evenings where the private sit out enhanced the experience. The breakfast was also quite delicious with an array of options. Would definitely visit next time I come to Banaras.

Very good rooms and the common areas in the hotel!! good experience! Staff is good! Amazing lawn! Breakfast was good! Very nice room service too well maintained property the approach road to the hotel can be worked on!! Will surely visit again!

My 1st experience is outstanding... Sach a lovely place...I visit Varanasi after 25year and literally amazing this property.. I recommend please one photo stand name with name om vilas... After that I clicked pic with om vilas all staff soo active.. and thank you Pallavi she is a so active and work is very hard.... I visit once again this property