Gästanvändare
22 juli 2025
This resort is breathtaking beautiful and has the friendliest and most responsive staff! Several of them knew our names after only a day! Overall our visit was excellent: the Four Seasons has this place running like a well-oiled machine. A few less-than-ideal aspects must be mentioned, though: 1. A primary goal of this trip for me was rest and relaxation. Such sought-after peace and quiet, however, was nearly impossible to attain. Why? Loud music was playing at every restaurant and pool beginning early in the day and into the night. The music floats out onto every area of the beach, so even a nap on the beach became impossible. I should note that the music isn't even classical, calypso, or a soft jazz as you might expect at an elegant resort, but rather thumping rap or hip hop. I found the constant music very distracting and bothersome and not in keeping with the elegant, gracious surroundings. I mentioned this point to the guest services manager, who agreed that the hotel wasn't known as a party place and said he'd mention it to a committee (so we'll see...). 2. There were 2 large corporate groups present during our stay. I was shocked that the FS hosts these type of "conventions" but apparently they do! For the most part, these groups didn't affect us negatively, except for a couple loud folks drinking and swearing in the pool. Still, I would've preferred the groups not be present at a resort with a price point such as this. Groups in general tend to bring the quality of an experience and surroundings down, not up. 3. Young Kids. Screaming and screeching. I've been there and it's totally normal, and not to be discouraged, but why not have dedicated spaces where kids can vocalize their excitement without everyone else nearby being forced to listen? How about a "kids only" pool and dedicated area on the beach? Also, a separate "adults only" beach (maybe just off the adults only pool). 4. The dearth of arranged fresh flowers throughout the hotel was a disappointment. The resort is gorgeously-landscaped, full of lush vegetation including tropical plants and flowers, yet there were few, if any, floral displays in the hotel: not in the lobby, not at the reception desk, not in the rooms. This was surprising to me. Also, only one of the 3 restaurants we dined in had candles on the table, another luxury I'd expect at a top-tier resort. It's the little details that makes a place special. Despite the above relatively minor points, this place is special!
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