Albergo San Marco

Местоположение супер. В номере чисто. Комплимент от от отеля, что очень приятно.

C’était parfait ! Un seul petit bémol sur la chambre depuis laquelle il n’y avait pas de lumière du jour qui passait (sombre) tellement elle était enclavée à l’angle d’une petite ruelle, mais en passant nos journées dehors ce n’était pas du tout dérangeant, elle était très jolie, agréable, moderne, confortable et fonctionnelle ! Je recommande également la partie restaurant qui est délicieuse et le personnel était disponible et agréable

Perfect in every way. Excellent location just a few steps from Piazza San Marco. Room was spacious and clean, with temperature control in the room. Bathroom tidy and newish. Staff were very helpful. Our flight was delayed but the restaurant staff waited for my group and served us an excellent meal (a la carte) even though it was past their closing time.

The hotel location was amazing and the cost was reasonable for that location. Hotel was clean and we felt safe coming and going. Breakfast was very good, lots of choices, fresh products, and eggs and bacon to order. Bed was comfortable. Shower was small, but water pressure was good and hot water was plentiful. As is typical in Europe, you cannot adjust temp in the room - local authorities control when hotels can turn on AC or Heat - so if you go in the cusp season, you might not be able to change anything. But, for us, we opened the windows at night and the temp was comfortable for sleeping. US visitors should be prepared for the difference between US hotel and Italy hotels...recoginze the niceties you get and appreciate the value of the hotel. Our only issue was we had booked a year in advance and thought we had booked a specific suite after our exchange with the hotel. When we got there we found that we did not get that suite - because we said in our email exchanges that we were happy with what was described. The hotel reps said we should have specifically said that we wanted that room and since we didn't they did not assign us to that room. Difference in culture or language....unsure...but we still had an acceptable room, just not the one with the view of St Marks square that we were expecting. So on't leave anything up for interpretation and you should get what you want.

The front desk service is very good and the location is excellent. The facilities are good. The service from the breakfast staff needs to be improved, as one employee (a blonde) was unprofessional (playing loud music in the hall as if there were no guests and bringing breakfast forward by half an hour!). They were disrespectful to guests under the pretext of tidying the hall (if there is not enough time, breakfast should be rescheduled, but not by scaring and mistreating guests half an hour before the statutory end of service). Unfortunately, this affects the quality of service and the overall rating of the hotel. El servicio de recepción es muy bueno y la ubicación es excelente. Las instalaciones son buenas. El servicio del personal de desayuno necesita mejorar, ya que una empleada (una rubia) fue poco profesional (ponía música alta en el vestíbulo como si no hubiera huéspedes y adelantaba el desayuno media hora). Fueron irrespetuosos con los huéspedes con el pretexto de limpiar el vestíbulo (si no hay tiempo suficiente, el desayuno debería reprogramarse, pero no asustando y maltratando a los huéspedes media hora antes de la hora límite de servicio). Lamentablemente, esto afecta la calidad del servicio y la calificación general del hotel.

Fantastic location. We had 2 recently renovated rooms next to each other. Great location just off st marcos square. Decent buffet breakfast. Be sure to order eggs and bacon, plus cappocino from the friendly staff. The rooms were a little stuffy and the reception turned on the aircon for us.