H10 Palazzo Canova recensioner

Svar från boendet: Dear Guest, Thank you so much for your wonderful review and for choosing to stay at H10 Palazzo Canova for your recent visit to Venice. We are thrilled to hear that your experience with us exceeded your expectations, Kind regards, H10 Palazzo Canova Quality Team

Svar från boendet: Dea Guest, Thank you for taking the time to share your experience at H10 Palazzo Canova. We are very pleased to know that you have appreciated our establishment ande the location. For the next time, we suggest you to contact directly the reception if you do not like the room, so we will change the room as your preference. Looking forward to hosting you again very soon. Kind Regards, Michela Tassetto General Manager

Svar från boendet: Thanks for staying with us. We appreciate your feedback!We look forward to the pleasure of welcoming you once again to our property soon.Kindest Regards Michela TassettoGeneral Manager

Svar från boendet: Thank you for the trust given to our hotel while choosing us for your stay in VeniceWe regret we did not cover your expectations as your review is very penalizing for us being below our quality standards.We received your review with no comments and we would like to have some more details to understand why we did not cover your expectations.We look forward to receive your news.Kindest RegardsMichela TassettoGeneral Manager

Svar från boendet: Dear Guest Thank you for your wonderful review! We are thrilled to hear that your stay at H10 Palazzo Canova was so memorable and that you enjoyed every aspect of your visit. Kind regards, H10 Palazzo Canova Quality Team

Svar från boendet: Thanks for your review and for choosing our hotel.Thank you for bringing to our attention some aspects of the services where you felt we had failed to achieve an acceptable level. Since our aim is to achieve and maintain a high standard of customer care, we are always grateful for client feedback and take your observations very seriously.As far as the room is concerned, we usually ask our guests to refer to the reception for any issue and our staff can promptly change the room or solve the issue during the stay but we did not receive any report from you. It remains the fact that you were not entirely satisfied with our services and for that, we reiterate our sincere apologies. Kindest RegardsMichela TassettoGeneral Manager

Svar från boendet: Thanks for staying with us. We appreciate your feedback!We look forward to the pleasure of welcoming you once again to our property soon.Kindest Regards Michela TassettoGeneral Manager

Svar från boendet: Dear guest,We thank you for choosing our hotel.We are happy to read your words concerning the location and the breakfast.We regret reading your words and we are also very surprised because you have decided to extend your sty with us for a second night .Prior to confirmation the following night, we inform you that you could not be accommodated in the same room as it was already booked by a guest.As stated in all other online reviews, the reception service is one of our strengths.Kind regardsMichela TassettoGeneral Manager