Hôtel Vanessa

Booked the hotel for our family Easter holiday after several friends who either live or have skied in Verbier for 10+ years independently recommended the hotel. They were spot on!Location cannot be beat. Centre of it all yet just off the circle down a small road so no road noise. Owners/staff make you feel like you are staying in a private club/chalet vs hotel chain and super responsive. Views were amazing from our room (see attached photo from room 304). Never a wait for the shuttle for sub 5 minute drive to or back from the Médran lift and boot room made everything user friendly. We usually stay in 5 star hotels and this is 4 star which is probably based on the small bathrooms but have to say that small inconvenience is a worthwhile tradeoff for the overall experience. It was our 2nd time in Verbier (first time stayed at the W) and will recommend to friends and plan to come back for Christmas.

We had a meal at the V in the Vanessa hotel. The lousy white wine was 12€ for a tiny glass the Meal was of poor quality badly presented the atmosphere was zero. I sent back the steak hache which was so unappetising it was €50 for a plate of two slices of minute toast, a few lettuce leaves and a raw patty of beef. The waiting staff who were teenagers quite aggressively questioned me about why I was complaining when I asked for something else. I paid a further €50 for the fish which was ok. They did the keep topping up your glass with the tiny coke bottle trick, there was no welcome, no warmth nothing except highway robbery with a steely Swiss smile. We coughed up the exorbitant bill and left without dessert or coffee. Lousy meal - never again

We had a wonderful family experience is this family owned and professionally managed hotel that we hope will remain so. Perfect location in the center , very generous rooms sizes, great navette to the piste, excellent breakfast and very good restaurant. One detail , the decoration could be freshened up. But what makes the difference is the service. Under the leadership of the GM, Muriel , the whole team behind her is nice , efficient and transform your stay. It was our first time, but not our last.

We stayed in the Vanessa for one week whilst on a ski course in Verbier. The location of the hotel is ideal being central but quiet. The rooms were lovely with comfortable beds and great space. Access to the boot and ski room is fantastic as was the shuttle service to the lifts. The standout of our stay were the staff all of whom were lovely and made us feel very much at home.

Our second stay at Hotel Le Vanessa. A really nice hotel with friendly and helpful staff, on-site parking and bang in the centre of Verbier. Good hot tub and sauna. The rooms are large and very clean with great terraces overlooking the valley or Verbier itself. Couldn't recommend more highly

Thank you so much Charlotte for your help and friendly smile - you helped me out with a small business emergency superfast, as a neighbour. My family always enjoys staying with your hotel when they visit Verbier.