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Verifierade recensioner
Läge och interiör8.4
Bekvämligheter7.8
Service8.1
Renlighet8.3
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Gästanvändare
Pavillon 4 Star - King Room
Bodde på sep. 2024
Familj
23 recension
5.0/10
Publicerades 5 nov. 2024
We are a trip.com Diamond and we are usually pretty happy about trip.com
Be careful when booking this Pavillon. It is in a separate building with limited services. the Waldorf is listed as a 5 star hotel and charged you as a 5 star hotel. This Pavillon is listed as 4 star on other Online Travel Agent such as competitors of trip.com and trip.com didn't make this is obvious at the time of booking. We were given a room with a small window in the basement with the top of the windows looking at the ground. Highly recommend you not to book this Pavillon. For a 4 star hotel, this is way overpriced. We will not book this Pavillon wing again. Attached you may see the windows and room which are very different from what we saw at the time of booking.
While we asked if we could change to room in the other building, there was empty room but you have to pay extra (Front office quoted Eur 130).
Un peu déçu par cet hôtel sur le rapport qualité prix. La chambre n'est pas digne d'un 4 étoiles...rideau de douche dans la salle de bain, le meuble vasque dont le pied est endommagé, la moquette pas très propre. Heureusement la literie est très bonne.