Best Western Plus Victoria Inn Suites

Staff was very accommodating we arrived early and they allowed us to check early. Really helped us out. Thank yall.

Bathroom issue The conditioner dispenser was empty and I requested for more. Housekeeping came by but the very next day it was out again. So I’m not sure what the issue was but there wasn’t any conditioner in there that I was able to use once again. Other than that my stay was fine.

This Hotel was very nice, bed was a little too used, but they took really good care of us

The shower in my room did not work, and the bath in general was in need of repair. Breakfast ended at 8AM, which seems early

Hotel HR Director/Hotel Admin should be fired. He did not notify that breakfast closed early on Sundays. He rudely kicked customers out of the breakfast lounge. When questioned he became irate and argumentative towards the customers. The sign said it closed at 10 and he closed it at 9. When asked about the time it was taken down. He told customers that were questioning the sudden time change, he said he didn't need to notify anyone. He threatened to call the cops and told a woman and her daughter that they were being kicked out and he was forcibly canceling their room. With her daughter standing there watching. When the female customer asked him if he knew why they were there, he responded that he didn't care and that their room was now canceled. We will never come back to this hotel and I will be posting what happened everywhere I possibly can. He needs to be fired and removed from your facility

The property is very old and outdated. The carpets are stained and the room had dirty tissues behind the tv and crumbs between the bed and nightstand. The room smelled heavily of cigarette smoke all night and morning. The bed was very soft and uncomfortable. I do not recommend this hotel.