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Verifierade recensioner
Läge och interiör8.8
Bekvämligheter8.7
Service8.9
Renlighet9.1
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Sushilover_90
Rum i komfortklass
Bodde på apr. 2025
Par
5 recension
8.5/10
Mycket bra
Publicerades 9 maj 2025
Best location right across the tube station, easy to get to the intercity trains and explore the rest of Vienna within minutes. Good food nearby and there’s also a supermarket in the same building as hotel! One gripe is there’s no gym, but not a major issue since you’ll be doing a lot of walking around town. The breakfast was good too! We went for it twice in our trip cause of the variety and quality compared to outside breakfasts
Översätt
Svar från boendet: Dear Evonne,Thank you for your good review!It's heartening to hear that you found our location convenient and the breakfast satisfying. It's also delightful to learn that the close proximity of public transportation and local amenities contributed positively to your stay. It has always been our aim to provide a comfortable and convenient experience to all our guests. We look forward to welcoming you back the next time you visit Vienna.Best regards,Milica KrojsGuest Relation Agent
Gästanvändare
Rum i komfortklass
Bodde på feb. 2025
Par
1 recension
10.0/10
Enastående
Publicerades 10 mars 2025
Excellent location with the metro station across the main road 50 yards away, 30 minutes, and 1 change later. You're in the centre and at €8.40 for a pass valid for 24 hours (not a day pass) gteat value.
Rooms are very clean with daily cleaning if required.
Amenities include
Coffee maker
Fridge
TV
Shower (with shower gel provided)
Bedside reading lights
Sockets for charging
Hotel Ipad in room with all the info about hotel
Room service
Wardrobe
Coat hangers
Air-conditioning
Breakfast
Served from 6.30 till 10.30
Massive choice, including
Fresh bread, many varieties
Cold meats, many varieties
Yogurts
Cheese, many varieties
Hot bacon
Scrambled eggs (personally my favourite)
Hard boiled eggs
Many salad choices
And much more.
Bar was very popular in the evening, and many guests used the facility very reasonably priced.
Check out before midday and the option to leave luggage at no extra cost.
Definitely stay here again when visiting Vienna
Översätt
Svar från boendet: Dear Guest,Your kind words about your experience at Leonardo Vienna Schönbrunn are highly appreciated. It's fantastic to hear that you found our location convenient, and our rooms clean and well-equipped. We work hard to ensure a comfortable stay for our guests and it's always rewarding to hear that our efforts are noticed.We're delighted to know that you enjoyed our wide breakfast selection and our bar facilities. Our aim is to cater to a variety of preferences and it's great to hear that we succeeded in providing a choice that appealed to you.We're happy to hear that our luggage facility was of help and we're thrilled to know that you would choose to stay with us again. We look forward to welcoming you back on your next visit to Vienna.With warm regards,Milica KrojsGuest Relation Agent
Anonym användare
Rum i komfortklass
Bodde på jan. 2025
Ensamresenärer
22 recension
10.0/10
Enastående
Publicerades 6 feb. 2025
I wrote an email to the hotel to confirm my booking and got a response within an hour, which is nice. I arrived at 11am and an early check in was available. The receptionist was nice and helpful. The room is very spacious for its price. You can easily reach the Schönbrunn Palace by bus or on foot. It is also close to a metro station and a supermarket. Provided: Coffee capsule machine, fridge, TV, hair dryer, safe.
P.S. I stored my luggage after I checked out, they store them in a locked room but they don’t tag your luggage or anything. When you go back to get the luggage, you just have to tell the reception that you want to take the luggage then they will lead you to the room. It felt kind of strange and a little bit insecure. Also I was gonna check out at 12 but at 11:56 there is already someone knocking and asked me when will I go. Besides these the stay was a very pleasant experience.
Översätt
Svar från boendet: Dear GuestYour feedback is very appreciated, and it's great to hear that you enjoyed your stay at the Leonardo Hotel Vienna Schönbrunn. Our team is committed to providing excellent customer service, and we are glad that this shone through during your visit.We are pleased that you found our hotel rooms spacious and well-equipped, and that our location was convenient for you. We pride ourselves on offering a great value to our guests.In regard to the luggage storage and check-out experiences you mentioned, we understand your concerns and we appreciate you sharing this with us. We strive to maintain a safe and comfortable environment for our guests and we take all feedback seriously.Thank you once again for your valuable comments. We look forward to welcoming you back in the future.Sincerely,Milica KrojsGuest Relation Agent
Seryoga
Rum i komfortklass
Bodde på nov. 2024
Affärsresenärer
37 recension
10.0/10
Enastående
Publicerades 6 dec. 2024
Nice hotel - across the road from U-bahn station- great breakfast, comfortable bed- friendly staff.
Recommended! Not far from magnificent Schoenbrunn
Översätt
Svar från boendet: Dear Seryoga,Thank you for your great review!It fills us with pride to learn that our friendly staff, comfortable beds and convenient location met your expectations and contributed to a great experience. Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent
Gästanvändare
Rum i komfortklass
Bodde på maj 2025
Affärsresenärer
1 recension
3.0/10
Publicerades 5 juni 2025
Dear Hotel Leonardo Vienna Management,
I would like to express my deep dissatisfaction with my recent stay in Room #417. The condition of the room and the level of service were unacceptable.
I took a shower, and the bathroom floor immediately flooded. It appears that the floor is not properly sloped, and the water does not drain correctly. As a result, the entire bathroom, including the toilet area, was flooded with 1–2 cm of water. This rendered the toilet completely unusable.
I contacted the front desk at around 21:00 and requested that someone come to assist and help drain the water. The only response I received was, "That's it. There is no service at this hour." I was told to simply place multiple towels on the floor.
This is not even a minimal standard for any hotel—let alone one that charges for basic accommodations. In the end, the bathroom was unusable, soaked with water and wet towels.
This experience was unacceptable and highly unprofessional.
Sincerely,
Dr. Ronny Pinkus
+972-54-574-7566
Översätt
village
Rum i komfortklass
Bodde på feb. 2025
Par
19 recension
9.0/10
Utmärkt
Publicerades 28 mars 2025
thats ok ☺️
Översätt
Svar från boendet: Dear Village,Thank you for your great review!We are glad that you enjoyed your stay.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Gästanvändare
Rum i komfortklass
Bodde på mars 2025
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 23 apr. 2025
I had such a cosy stay – the hotel's services were top-notch, and getting around was so easy. I'd absolutely book a room there again anytime!
Översätt
Svar från boendet: Dear Guest,It's heartening to hear that you enjoyed your stay at Leonardo Vienna Schönbrunn. Our team is indeed committed to providing a seamless experience to all our guests, from the moment they check-in to the time they depart.We are thrilled that you found our location convenient and our services satisfactory. Your positive remarks truly serve as a testament to our dedication to offering an exceptional hotel experience.Looking forward to welcoming you back on your next visit.Best regards,Verena GlanznerHotel Assistant
Nancy Gongsun
Rum i komfortklass
Bodde på mars 2025
Res med vänner
6 recension
10.0/10
Enastående
Publicerades 7 apr. 2025
Nice location, pretty close to metro station.15 mins by metro to the city center
Spacious and clean room
Friendly staff
Översätt
Svar från boendet: Dear Hongyu, Thank you for your great review! It brings us great joy to read that you appreciated the convenient location of our hotel, as well as the cleanliness of our rooms. We are particularly pleased with your praise of our staff, who always strive to make our guests' stay as pleasant as possible. We are pleased that we were able to accomplish this for you. We look forward to welcoming you back soon! Best regards, Verena Glanzner Hotel Assistant
Gästanvändare
Rum i komfortklass
Bodde på feb. 2025
Ensamresenärer
7 recension
9.5/10
Otroligt
Publicerades 27 mars 2025
The location is a little bit far from sightseeing spot,but is will be within 30minutes travelling. And there is a supermarket right below the hotel which is great.
Översätt
Svar från boendet: Dear Guest,Thank you for your great review!We are glad that you enjoyed your stay!With regards to the location, it's true that while we're not located in the heart of the city, we are indeed well-connected via multiple transport options. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent
Hanna
Rum i komfortklass
Bodde på mars 2025
Res med vänner
1 recension
10.0/10
Enastående
Publicerades 22 apr. 2025
So beautiful place with wonderful views 🤩 and very loyalty prices. Our Recommendations
Översätt
Svar från boendet: Dear Hanna,Thank you for your great review! It brings us great joy to read that you have enjoyed the splendid views and found our pricing to be reasonable at Leonardo Vienna Schönbrunn. Your encouraging words serve as a testament to our commitment to provide an unforgettable experience for our guests. Your recommendation is highly appreciated and we look forward to welcoming you back for another delightful stay.Best regards,Verena Glanzner, Hotel Assistant
Gästanvändare
Rum i komfortklass
Bodde på feb. 2025
Par
2 recension
8.0/10
Mycket bra
Publicerades 7 mars 2025
It was nice and clean and right beside the subway, although more space between the bed and the table would be appreciated
Översätt
Svar från boendet: Dear Guest,Thank you for your good review!It brings us great joy to read that you appreciated the convenient location of our hotel, as well as the cleanliness of our rooms.We strive to provide a pleasant experience for each of our guests, and we are pleased that we were able to accomplish this for you.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Gästanvändare
Rum i komfortklass
Bodde på mars 2025
Par
1 recension
10.0/10
Enastående
Publicerades 9 apr. 2025
Everything was perfect, location, breakfast, staff, room! We really enjoyed 🤩
Översätt
Svar från boendet: Dear Guest, Thank you for your great review! It brings us great joy to read that you appreciated the convenient location of our hotel, as well as the cleanliness of our rooms. We are particularly pleased with your praise of our staff, who always strive to make our guests' stay as pleasant as possible. Your positive comments regarding our breakfast are also appreciated. We strive to provide a variety of options to cater to the diverse tastes of our guests. Thank you once again for sharing your experience. We look forward to welcoming you back during your next visit to Vienna. Best regards, Verena Glanzner Hotel Assistant
Tim Tam Lim
Rum i komfortklass
Bodde på nov. 2024
Res med vänner
7 recension
9.0/10
Utmärkt
Publicerades 24 feb. 2025
The room was spacious and clean, offering good value for the price. Its proximity to the subway station made it convenient to reach downtown Vienna. Additionally, a supermarket is conveniently located right downstairs.
Översätt
Svar från boendet: Dear Tim Tam Lim,We are very pleased to hear that you appreciated the spaciousness and cleanliness of our rooms. The central location of our hotel and its proximity to the metro station are indeed a great advantage for our guests who want to explore the city center of Vienna. We are very pleased to learn that you appreciated our service and our price-performance ratio.We hope to welcome you back to the Leonardo Vienna Schönbrunn soon.Best regards, Eva FitzingerHotel Manager
Gästanvändare
Rum i komfortklass
Bodde på nov. 2024
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 27 dec. 2024
Good and convenient!!! 1min form the train station, and the staff si nice and helpful
Översätt
Svar från boendet: Dear Guest,Thank you for your great review!It is our goal to provide our guests with a pleasant atmosphere and we are very pleased to hear that our excellent location and helpful staff contributed to your positive experience.We look forward to welcoming you back soon!With kind regards,Milica KrojsGuest Relation Agent
Gästanvändare
Rum i komfortklass
Bodde på mars 2024
Par
1 recension
10.0/10
Enastående
Publicerades 20 apr. 2024
The hotel is located right in front of a subway station, just a couple stops from the city centre. You should get a daily card for your stay if you intend to go sightseeing. The staff is really kind, the rooms are cosy and warm. Beautiful lobby with artificial fire. Refreshments also available when arriving.
There is a little bit street noise, but only when the windows are open.
Delicious breakfast with a lot of different foods and drinks to choose from, there is even wine.
Översätt
Svar från boendet: Dear guest,your detailed feedback about your stay at the Leonardo Hotel Vienna Schoenbrunn much appreciated. It is heartening to note that you found our location convenient and our staff accommodating. We are thrilled that you appreciated the warmth of our rooms and the aesthetics of our lobby. We strive to create a welcoming ambiance to ensure our guests feel at home.We are indeed proud of our breakfast spread, and we're glad to know that it enhanced your stay. Your positive comments are a great motivation for us to continue providing superior service to our guests.Thank you once again for your valuable feedback. We look forward to welcoming you back on your next visit to Vienna.Best regards,Milica KrojsGuest Relation Agent