Urban Rooms Rathaus - Self Check-IN

最失敗的一次入住。電梯是壞的，住了三天也沒有修好。攜程客服幫助聯繫退訂單，店主根本不同意。樓道里有灰塵。貌似有個前台，但沒有看到服務人員，入住要靠打電話，自己從機器裏取鑰匙🔑還鑰匙也是自己操作放入機器。房間還過得去，但沒有熱水壺。 因為有電梯才預訂的，後悔沒有看評價。旁邊購物也不方便。離最近的公交車400多米。

平時很安靜，附近很多學校和教育機構。

It's a hotel but with with self-check in, no reception or concierge. The day before arrival you get a message with a PIN code to open the door to the floor and your own room. We were a bit worried about that, but everything worked perfectly. There is a phone number to call in case of any problem. The building is one of those majestic, old buildings of Vienna, very nice, and very well maintained. Actually there was work in the entrance when we were there. From the street, you enter through a large, wooden door into a small passage, and from there into the building itself, stairs and lift. It is very close to the center, just behind the University, and very close to the Rathaus and public transporation. Very easy to reach. You can easily walk to the Cathedral, for instance. The room was quite big, clean and comfortable. The bed was great, and the bathroom, although small, was fine and clean. There was a nespresso with capsules for you to make coffe, water and two buns for breakfast. Nice details. There was A/C but we couldn't find the controls or the remote. We had to open a window at night because it was a bit hot. The room doesn't have great views. There was a small annoyace: the TV programs were all in German, all movies are dubbed and you cannot change the language in the TV (not even set the subtitles to english). The option was removed from the menus. At least I couldn't find it, and the TV is the same I have at home. There are several nice places to have breakfast nearby. I can vouch for "Votiv Cafe", in the next street, and "Latte Art" cafe, a bit further away. Very nice place, very convenient location, and at a reasonable price... for Vienna center.

During a recent trip with a friend, there was no hot water from the evening of June 8 through the morning of June 9. And water was streaming dangerously through the electric light fixture in the elevator after thunderstorms. The stairway and lobby were very shabby. Room was clean and air conditioned.

First, the owner sent me instructions on german. I messaged him and he never replied back. I had to find someone to translate that for me. The room was too stuffed. It felt no air inside. Bed was extremely uncomfortable. But you get what you are paying for. The location was good. One night was enough.

The location is good, in Innerstäd. However, the building is dark and old. The room was refurbished and in good condition. The room temperature is limited to 20º Celsius (external until -2ºC). I use used a thermometer to check. The water is the biggest problem. During the stay, the warm water was not good, with a lack of warm water for 2 days (including on the checkout day). The room has no refrigerator, microwave, or electric jar, which is a problem, especially for families. I booked 6 nights but didn't recommend it due to the limited facilities.