voco Vienna Prater

The staff at the reception has some serious attitude issue. Well I booked a queen sized bed for a night, however when I checked in it was a twin bed. So I called the front desk and told them that I paid for a queen bed, is there any way that they can make my order right. They kept repeating that they were filled booked. I replied indicating that there is something wrong with order clearly, and what I got was a silent treatment. What’s the most fun part of all this was two staff was taking turns to listen to my problem as if this was a joke, and their excuse was their English is not good. I was like ***? Anyhow, worst IHG experience ever! 另外，看到很多国人在店里，这个酒店位置算比较偏，而且local的原话是“shady part if Vienna”，姐妹们也注意安全吧～

Quiet

비엔나 중심지를 도보로 갈 거린 아니지만, 차로 이용하기에 무리없으며, 주변이 조용하고 바로 길 건너편에 마트가 있어 편리. 호텔 바로 앞에 스트릿주차가 가능함. 주말과 밤10시 이후는 무료.