Safestay Vienna Margaretenviertel

酒店房間沒有能拿得出手的照片，攜程幫我解決的很多麻煩，雖然被酒店強行刷卡也沒影響到我的心情！

The hotel is centrally located, very close to the subway station, but on a quiet street, which ensures a peaceful stay. Additionally, it has the advantage of being right across from a police station, which adds a sense of security. The rooms are pleasant and comfortable, and the bathroom is quite spacious. However, the service was extremely disappointing! During 4 nights (5 days), the towels were changed only once! And when they did, they left the used towels in the room, mixing the dirty ones with the new ones. We ended up with a pile of towels, with no organization at all. The breakfast was another huge letdown, especially for a 3-star hotel. The replenishment was almost absent, the only milk was always cold, and only instant coffee was available. When I asked for an expresso from the coffee machine, not only did I have to pay, but the receptionist simply nodded and completely ignored my request. As for the food, only 3 mini croissants and 3 mini paninis were available for all the guests! It was really frustrating, considering the price of the stay and the hotel's star rating. In summary, the value for money was not worth it. I expected much more, especially considering it's a 3-star hotel. The location is great, but the service falls far short.

Good location and nice staff. Other than that, rooms are not comfortable, over used mattresses, (too) flat pillows, noisy rooms, no isolation. When someone smokes, everyone gets the smell, including late at night. We would not recommend.