Apartment Kröllgasse I Contactless Check-IN

I liked that the apartment was close to Schönbrunn, the underground, and public transportation. It had the space and beds we needed.

Apartment was quite close to the city center. Although we found it hard to find at first and needed help from a local. Electric stove had no instructions and it worked differently to the other electric stoves. Communication was terrible since they only respond within working hours and we arrived outside their working hours. Wi-fi is not provided, and i had to wait for them to reply to tell me what the password is for the wi-fi. I really like the bed here though. I find it very comfortable and i slept so well in this apartment.

Excellent location. Only 4 mins walk from the nearest underground. Felt slightly unsafe when first arrived but after 2 days, I felt ok to walk about. Overall quiet well equipped but will be more catering friendly if the pots and pans are smaller, so can fit bit on the stove to cook at the same time. Spatula was missing and had informed the owner. Promptly reply from them saying will take into account for future visitors. Bits and bobs maybe updates but overall acceptable. The only main problem is the same as other comments - extremely noisy. I mean, not just noise but extremely unconsidered neighbours who are visitors too. They banged on the wall, slammed the doors, shouting or talking really loud with other visitor from 10pm-2am w their apartment doors opened. To the extent that we were terrified. It is not the owner's fault but very disturbing. Excellent communication w the owner and they said they will give warning to the those residents which they have already moved out after 2 nights. I like the location of the apartment right next to U3 line and supermarkets nearby

Overall well, with just a few disturbances Overall fine apartment. Location and access to transport couldn't be better and the apartment had everything we could have needed, save for a chopping board and an unfortunately cracked mug. However (as mentioned by others) the building is not soundproof at all and the front door to the outside also does not close itself easily nor do you need a special code or key to get into the building so the security doesn't feel entirely up to scratch. In addition we were unfortunately disturbed twice in the morning, once the day after we arrived by a cleaner who thought we should be checking out and who only spoke German, causing an awkward and confusing interaction, but we communicated with the help desk and they replied very quickly and there was no problem after all. We also were woken up at 7:30 one day by building inspectors wanting to see our booking details, which unnerved us a bit. However both these things didn't turn out to be problematic in any way, they just disturbed our peace slightly. Still believe the apartment satisfied our requirements and stay very well.

The apartment is in an excellent location for those who wish to be outside of the main tourist Old Town, but want to still access it easily. Very close to the U3 subway line, which was very useful. The communication from the CheckVIENNA staff was fantastic. The apartment was spacious but very rough around the edges, with the toilet loose from the floor and the TV having no signal. We were also able to clearly hear the neighbors next door, but this caused us no specific issue. We very much enjoyed our stay.

A budget option that's okay enough It was fine. It's very much a budget option. If you're on a multicity trip and want to save money in Vienna, this works. It's conveniently close to the U3 line so you can get to all the top sites. But if you're on a trip only to Vienna, treat yourself to something nicer. Too many things that weren't great: The WiFi was spotty and slow and the kitchen is minimal. We never heard trains nearby, so that was not a problem. However, people who stay here can be VERY noisy. (A family left their screaming baby in the hall in its stroller everyday. It was way too loud and made it not relaxing to be here.)