Vox Design Hotel

We stayed 4 nights in the hotel around Christmas (the Rockstar bedroom). We arrived around 19h. There was no reception but a system to get the key to our place. We were surprised to find an appartement (no kitchen) and not an hotel as mentionned on the name. The place itself was big (living room, bedroom, large bathroom). Location is not so far from the city center but you still have to walk like 20-25min. Breakfast Is served the evening before and left inside if you are not there. Poor quantity and quality, specially the first morning. We called right away to complain and someone was supposed to come and change the moldy cheese but no one came in the end. The following days we had a little bit more but nothing like seen on the hotel pictures. In general, the place was not so clean either (the bathroom radiator was super dusty, the couch was super filthy and with suspicious stains. Bedroom was okay except for the pillows that looked quite old and were not comfortable at all.

Ho prenotato una stanza di 35 mq. me ne hanno assegnata una molto piccola ,sporca, ubicata a livello della strada. Aprendo la finestra quasi si poteva toccare la macchina parcheggiata. Tende rotte, tavolo sudicio, scarico doccia non funzionante. Mi sono recato alla reception ho chiesto spiegazioni non me ne hanno date. Ho contattato l'assistenza clienti Booking e solo dopo il loro intervento mi è stato proposto un rimborso parziale. La facciata della struttura è fatiscente, non è un Hotel bensì un b&b. La colazione viene servita in camera, l'unico aspetto positivo è la posizione. Da evitare.