The Rebello Hotel & Spa - Small Luxury Hotels of the World

Although the Rebello was a SLH with high room rate, our stay experience was unfortunately far from luxury due to suboptimal service and odd facility design. Pros: Beautiful view of Douro River and Porto in front of the hotel (but you can get the same view for free by walking along the waterfront) Cons: 1. Unprofessional service from some team member. We asked for help from a lady at the reception desk on a flight issue, but got a cold shoulder. Thankfully another lady later was very patient and saved the day! 2. Odd design of the River view studio. The window of our room is about 4 ft up on the wall (very different from the hotel photos provided for the same room type) and therefore we cannot see the view unless climbing up or standing far away from the window. Also, there is less than 1 cm gap between the bathroom door and the sink when closing the door, and the floor gets all wet and slippery after shower due to the poor design

A hotel to relax, with a great and friendly service. Really enjoyed the time in the hotel, and the view to the Douro and Oporto is stunning.

地點非常優越，環境優美，附近餐廳林立，景色宜人。服務員態度友善，客房內的陳設很精緻。早餐和其他餐廳也非常出色。是一間非常令人滿意的酒店。