Popasul Domnesc- Resort& Spa- Voronet Vue

Really beautiful place, staff were nice but services need improved… it’s a 4* hotel! I stayed here for 2 nights with my family. Every morning at breakfast there was no juice. After about 20 minutes a jug of juice would be brought … but then … everyone at breakfast has to get some juice (as everyone was waiting for ages), so when my turn came to pour some juice - there was none! (Again). It took ages for more juice to be brought out, although I mentioned this to the waitress… Also no clean tables at breakfast. We had to take our own cutlery from other tables, and wipe a table ourselves so we could eat…. The cleaning in the rooms was strange… the first day the cleaner probably wanted to replace the shower gel in the shower, however she left no shower gel at all there! Also the soap run out (a fancy plastic tube which looked huge, but only had a little bit of soap). So as a result, the next morning in the shower when I realised that the shower gel had been taken - I did not even have some soap from the sink to wash myself with! The tea/coffee facilities had not been cleaned either. Mugs were left dirty from the previous day. Glasses were left dirty. Coffee was not replaced either. I mentioned at reception that we would like the coffee replaced … but nobody came! Disappointing. Nice place, but the staff need some training I think.

We stayed here for 3 nights. The staff were very nice, polite and welcoming. They have a swimming pool, jacuzzi, dry/wet saunas. The rooms were warm and comfortable. Choose one with a balcony, we did and we did not regret it. We really enjoyed our stay.