Hotel Solisko

A very nice hotel in this mountain resort in the High Tatras. Very decent rooms and bathrooms in terms of size, furniture and amenities. Decent breakfast as well, included in the room tariff. Decent people at the reception and you can pay also cash and not on;y by credit/debit card. They have a small spa and most functional are the saunas. A jacuzzi is also available and you can kiss it good-bye if the hotel is full. The major advantage of this hotel is that, by comparisson to other 5 star hotel in the vicinity, the room tariff is 1/3 only. When you ask for a room, make sure it is one facing the lake.

I would like to share the negative experience we had in Solisko restaurant. We waited for over half an hour for someone to take our order even though the restaurant was empty. Finally, when the order arrived, one meal was missing and we had to ask twice when the last meal is going to arrive. Nobody could answer us and the waiters just continued ignoring us. We waited for over 15 minutes for someone to come back to us. By this time, the other meals were cold and nobody even apologised for their mistake. The chicken we ordered was dried on one side, the other side was still pink and not grilled well. We also had to wait for the bill for another half an hour which was very frustrating as by this time we just wanted to leave. We had a good experience at this place few years back, this is the reason we went back. However, after this experience we will not be going there ever again. Very poor customer service, expensive, very poor quality food, unwilling staff. Save yourself the money and go somewhere else.