Quality Inn West Lafayette - University Area

設施陳舊，第一間房，門鎖一直打不開，後來重新補磁才打開。床頭燈不亮。換房後，枱燈不亮，再次找前台，説沒有人處理，回來門又打不開。淋浴水很小。環境老舊不堪

很不錯 👍

性價比很高

Horrible If 0 star was possible they would have got that. I booked a 4 day stay at this hotel. I have my severely autistic son with me who is in a wheel chair because a broken leg. My son got over stimulated and was crying during the daytime hours and the lady at the front desk came and told my dad he had 15 mins to leave with my son. She didn’t give him a warning or ask what was going on and when my dad tried to explain the situation and was trying to calm him down the front desk told him she don’t care and to leave. She didn’t change her tone until she talked to me then preceded to try and talk over me. They discriminated against a disabled child. An complaint with the attorney general has been filed

Horrible We checked in the staff is extremely nice but other than that I would not stay here. The hot tub was closed down which was not stated online so when I booked it for the hot tub was highly disappointed that it was not even going, the pool was like an ice bath we couldn't even swim in it.we get to our rooms just to discover after being in there for a few hours that the tables behind them and around them were covered in some sort of bug maybe an aunt and centipedes we had two rooms with that issue my brother was in the opposite room as me and he received a bite on his neck. We let the manager know he moved us to two different rooms when I woke up in the morning in my new room I had bugs on me bugs all over my side table I have a 2-year-old that I couldn't even let down because the bugs were so bad on the table. My son put his drink down and it was swarmed and ants inside and out which he didn't discover until he drank it. so we packed our stuff for checkout went downstairs told the manager showed him photos to show him the issue was in the new rooms he put us in he said he would contact the owners and get back to us. Hours later he contacts my husband to let him know that the owner said they will not refund anything. That after the first room with the bugs we should have just left if we did not like the hotel. I asked the manager if he explained that after the first hotel we seen none in the second until in the morning when we were covered in them he said he did explain that.

Property was going through renovation, so I don’t fault them on most of the cleanliness issues. However, our room was clearly a smoking room at one point and generally felt outdated and dirty. Hallways were desolate and rooms that were being renovated had propped open doors and some areas felt like an abandoned place. Kind of gave us the heebie-jeebies.