MY Alpenwelt Resort

My son and I booked a one week ski vacation at the Alpenwelt Resort Hotel. We looked for a comfortable hotel, half pension and with Après-Ski Spa amenities. And that we got!! Having been during the last half century in many ski resorts foremost in Switzerland, North Italy and Austria, I can vouch for the Alpenwelt Resort showing its four stars superior with valor. It's a luxurious sport hotel with lots of features, a billiard table, an electronic darts machine and of course the well equipped Spa with heated swimming pool (partially outside), jacuzzies and a Sauna area with all you need to relax and pamper yourself. I took also a sports massage which was done very well. The breakfast buffet was well stacked with lots of foods and features. Each day I took less to my table as the selection of items was too much for one to eat them all. The dinner was also at a very good level, offering three types of menus, meat, fish and vegetarian food. All in all everything a demanding patron could wish for. The rooms were adequate, not fancy, but who needs fancy rooms when one is on a ski vacation? After dinner one could wind down at the bar or as I did, went to bed in order to be at the swimming pool at 7 am next morning when it opened. The receptionists were charming and very helpful, even beyond expectation. All in all a very successful holiday in Koenigsleiten, not the least due to the ambiance and level of service we enjoyed at the Alpenwelt Resort. If I'll ever come back to Koenigsleiten for a ski vacation or summer holiday, my choice of residence will be certainly the Alpenwelt Resort! Is the place without blemish or critique? No, of course not! At this level, not only first class amenities are important, also the waiters in the restaurant should be first class. And using non-professional youngsters from other, East-European countries does not cut it. They were very friendly, but the language barrier showed and thus, hindering to provide a nice ambiance in human communications and professional waiting. Since Austrian law required from last week March 2022 to wear masks in closed, public rooms, the majority of staff did not wear masks and nobody asked guests to don them. The very well equipped Sauna (4 different sauna rooms, incl. Alpenview window herbs sauna, hot Finnish sauna and two humid lower temperature healing saunas) had a outside terrace to cool down, only the terrace was visible from the road, so no privacy possible...

Ordered food at 18:41, delivery time was set at 19:25. After waiting and calling 4 times, the food was delivered cold at 21:00. Company representatives could not inform us on delivery time during phone calls. Only simple excuses that ‘they took too many orders’ and that ‘kitchen was too busy at the moment’. We even proposed picking up the food ourselves instead of having it delivered which was not possible. If you want to order (hot) food on time, do not order here.

Wir, Mädels 38 und 30, waren bereits zum dritten Mal im Alpenweltresort, weil es einfach perfekt hier ist. Der Wellnessbereich wunderschön und sauber, die Behandlungen ausgezeichnet, das Essen und der Service fantastisch und zuletzt die Zimmer sauber und absolut zum Wohlfühlen. Wir lieben das Flair aus ausgezeichnetem Wellnesshotel und modernem, am Puls der Zeit, sei es durch Essen, Getränke oder Musik gehaltenem Hotel. Wer dies sucht is hier genau richtig! Egal mit wem man hier spricht, auch mit dem Chef Hannes, alle sind absolut zuvorkommend und sehr sehr nett und haben Spaß an dem was Sie tun. Wir kommen definitiv ein viertes Mal um auch wieder am Pool einen Aperol zu trinken ;)