Red Hall Hotel

The overall look of the Hotel was GREAT, the location was very relaxing and it had a resounding freshness in the air which is something that can’t be replicated in London where I’m from! My only two issues were with my room, as the internal bath room fan stayed on longer than normal which was a little irritating at times and also the bath was ‘creaking’ like old floor boards when I stepped in it to shower . Other than that the hotel would have got 5/5 stars so hence only awarded 4/5 instead. Apart from those two things I stated it was a perfect stay!

Room very tired in desperate need of renovation, broken lamp, lights out, moulded areas bathroom, chipped paint, old fittings, rusty shower fittings not suitable to put toiletries on, walls paper thin very loud from other rooms. Freezing cold room no accessible heating control. Only 1 tea bag and 1 coffee sachet for three days not replenished & no cups washed. Only 1 small round soap for three days. Ran out of toilet paper. Housekeeping extremely poor, bed straightened not made. Bins not emptied in three days. Front reception staff indifferent, appeared uncaring & disinterested.

房間很大，也很整潔，鎮附近就這一個酒店，附近結婚的人都來這邊辦聚會，酒店後面就是很大的牧場，很多小羊肖恩

I stayed just one night at this hotel. The location is really lovely and I was met by a friendly receptionist upon arrival. I chose a small double room and whilst the actual size of the room was adequate, the rest of it was in need of a major refurbishment. Admittedly, my room wasn't expensive compared to the others, but that shouldn't mean it should be of a less clean standard. The bathroom was quite grubby, with a very rusted wire rack ,which quite frankly should be removed, and the corners of the bath and shower screen were just black and desperately need replacing. The room walls were scuffed and marked and quite a bit of grime in the corner near the luggage holder, and the bottom of the dressing table was dirty and they were spill marks as you opened the drawers. The carpet had also seen better days. In all fairness, I should have reported these issues to reception straight away, but I had to be somewhere and just thought, maybe it was because of the price? But on reflection, like I say, that shouldn't really excuse these issues. On returning later, I realised that the walls were paper thin , now obviously, I'm not holding the hotel responsible for noisy guests, but I've never experienced such thin walls, that I can hear the person in the next room coughing and their general conversation! I didn't use the bar or restaurant so cannot comment on those. So, overall I was disappointed, and do really feel that a complete overhaul is needed.

Went for afternoon tea with my mother. My dietary needs sorted efficiently and no problems. Staff friendly couldn’t do enough for us. Afternoon tea excellent. Will visit again. Had coffee, Prosecco sandwiches, sausage roll, scones and cakes. Had to bring some home for later.

My Brother was due to be married at the venue in December, however he was diagnosed with lung cancer in June and past away in july. After numerous emails and conversations the red hall agreed to refund majority of the deposit, this had to be refunded in two stages over a couple of months. They withheld one thousand pounds for admin. All of the other companies involved in the wedding gave a full refund. I / we are appalled that this company can treat his partner in this way. I could understand if they had changed the mind about the location. This wasn’t the case. As you can imagine all the family are completely devastated with the lost . The lack of compassion and understanding from this company is shameful.

Called for lunch as it was my 60th birthday. The food was superb, big portion and piping hot. There was a good selection on the menu. The desert was lovely. The service was excellent, service was quick. I would definitely call again in the future.

Loveliest, warmest welcome and stay. I honestly have nothing but lovely things to say about this hotel. The staff all went above and beyond (we were with our 7 month baby and every single member of staff treated us and her with nothing but kindness and love - I genuinely felt like we were staying with friends and was sad to go). The restaurant/food is also amazing, would definitely recommended dining there. 10/10 stay. Thank you to all the staff for making our baby’s first hotel stay one to remember!

Stayed 2 nights for a wedding. Check in went smoothly. 2 single beds in room very comfy.3 coat hangers for 2 people to hang wedding outfits and 2 days /Night outfits!!!. Carpet in room was stained and needed a good clean or better still replacing.the bathroom !!!! I think its had a refurb but they forgot to replace the bath.where the bath panel meets the top of the bath was disgusting all it needs is a toothbrush to clean the gunge out.maybe the housekeepers need extra time in each room to get them up to scratch. We ate in the dining room on our first night. I had the steak and ale raised pie it was the best ive ever tasted. My 3 companions all had fish and chips which they all enjoyed but they could not eat it all( very large portions).we had breakfast 2 mornings could not fault it there was such a good choice. Full english, croissants and pastries, cereals, toast and fruit juice. The dining room and kitchen staff get 10 out of 10. But as i said earler housekeeping not up to standard 6 out of 10