Quest Wangaratta

Very uncomfortable bed and that lead to a very restless sleep. Having to pay a $350 holding fee for just one night is outrageous!

All ok! Pleasure to stay

環境乾淨 停車位置多 地理位置高 前台服務優秀

很乾凈 而且很新 設施都很好

“I had to leave the hotel one night earlier due to an emergency. During check-out, the front desk staff assured me they would clear my room and approve a refund for the unused night. They told me to contact ******* because I booked through them, and said everything was ‘all clear’ on their end to speed up the process. However, after leaving and contacting *******, they refused to issue the refund, citing their cancellation policy—despite the hotel telling me in person that they would approve it. This is completely unacceptable and misleading. I trusted their word when checking out, only to be denied later. I will not be staying at this hotel again, and I would not recommend it to anyone who values honesty and transparency.”

Just Perfect! This was a really lovely stat and my husband considers it the BEST on our three week holiday. The property is like brand new and the staff couldn’t have helped us more. They were so obliging!!