Premier Inn Ware

The hotel is well located and is very quiet. The staff are very friendly. The room and bathroom are decent. Sleep and bed were very good. Breakfast options great. We ate dinner but not impressed with taste or quality and in future would dine out

Room was clean and comfy. Check in process was quick and easy. Plenty of parking. The hotel is very overpriced (£140 a night). Restaurant/bar feels very understaffed and took a long time to get served a drink. Breakfast was poor value for money, feel better ingredients are required.

I wish I’d read the reviews before booking and staying! Terrible nights sleep due to a droning noise the entire night! When requesting a refund under the good night sleep policy this was quickly shut down as I should have gone down to reception in the middle of the night in my underwear to get them to try and fix it. Laughable in my opinion. I would not recommended this hotel and see that many other guests had this same issue. If you are staying and get room 214. Avoid avoid avoid!!

Standards have seriously declined in this hotel; I used to love to stay at this Premier Inn. The first night I never left my room and found a restaurant bill pushed under my door for a meal in the restaurant that was 100% not me. Challenged the staff and they told me “ oh I think I know who that is” No one checks or ask for a name , you could charge any room I guess. Second night I went to the restaurant and they either don’t care or were all too busy resetting tables when the only new potential customer customers to eat there was me. I found a staff member and was told I should wait at the entrance - I said I had been waiting in all the right areas but no staff checking. Still a great location, don’t plan to eat there lots a nice places in town.

The stay was excellent, with a clean and comfortable room, the ability to work from the room for a day before my conference. The only issues I have are, being 5ft, the beds are always way too high, and getting into the shower over a bath is always 'interesting'/dangerous

Overall the hotel was fantastic. Situation was good for town centre. Unfortunately brewers fayre breakfast was a let down. Not a good reputation for how good the hotel was. The staff in the restaurant were very slow and the cooked breakfast was dissapointing