The Old Bell at Warminster

Booked a superior room for my son and his partner as part of their Xmas gift so they had some quality time as we had no room. The room was dirty, filthy wardrobe, cobwebs on ceilings big stains on carpets and headboard, over bed light didn't work. Hairdryer had smoke coming out. Bathroom door stuck, shower wouldn't drain , mould around bottom and plugs dirty. The duvet only just reached the side of the bed so I had to provide blankets as the hotel did not have any others. When I complained to the staff they wouldn't move them, said I would have to pay more for a larger room. Didn't attempt to fix anything. Live locally so really embarrassed at this lack of customer service. Do not stay in room 101. It needs a deep clean should not be used in it's current condition. This is NOT a superior room. It's not fit for habitation. The hotel was written to twice and as others have mentioned they don't reply. Disgusting.i use this hotel for meals and drinks and frequent there lovely garden a lot in the summer but not any more. Sadly it won't let me upload the video footage but will try again.

Good value and comfortable place to stay. The staff were efficient and very friendly! We had a good meal as well as an excellent breakfast. We’d definitely stay again. Well located in the middle of town and with a car park. The bar was nice too.

The hotel is larger than we thought, quaint and quirky, with a good bar area and excellent staff. Location is perfect for Warminster town and short walk to the station. Our room was warm and comfortable with everything we needed. Only spent one night but will def return

V poor Thai takeaway V expensive and small portions. £77 for 4 people! Phoned to complain but just fobbed off on the first call and even made a second call to complain. Still no regard for customer service. Would not recommend Probably better to go to Thai Orchid in Westbury

Super friendly staff from the moment I arrived. Cozy pub with fine selection of beers. Great menu and a great breakfast. Location, perfect especially for walking Parking on site I stayed in one of the smaller rooms, but it was perfect. Good selection of tea and coffee and water in the room

I stayed at the Old Bell (solo) for a week while working locally. The room was very clean and had all the normal things expected; there was also a decent TV with terrestrial channels which allowed me to connect my own gear to watch Netflix etc. The free WiFi was ~20-30 Mbps. The parking at the rear was easily accessible, and I have a larger car. I was really impressed with the staff, particularly Kevin who served breakfasts each morning. They were all very friendly, however Kevin took the time to talk which was greatly appreciated: for someone travelling alone you miss the social aspect sometimes. If I work in this area again I wouldn't hesitate to come back here.